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  • Report: #491235

Complaint Review: Capital One Credit Cards

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  • Submitted: Monday, September 07, 2009
  • Last Posting: Monday, September 07, 2009
  • Reported By: Sheila — Paint Bank Virginia USA
Capital One Credit Cards
PO 26074 Richmond Virginia 23260 United States of America

Capital One Credit Cards Capitol One when I try to make an online payment it will not let a me and when I call they are closed, and when they do open then they will charge me 30 dollars Richmond, Virginia


1Author 0Consumer 0Employee/Owner

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capital one will not accept my online payment and when i called they are closed and when they open I will  be charged 30 dollars

This report was posted on Ripoff Report on 9/7/2009 8:43:57 AM and is a permanent record located here: http://www.ripoffreport.com/credit-services/capital-one-credit-c/capital-one-credit-cards-capit-d9d62.htm.

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#1

Try this?

AUTHOR: Resty - Waunakee (U.S.A.)

SUBMITTED: Monday, September 07, 2009

I make 2 different Cap One payments a month......usually the Monday nearest the 8th of each month. What Ive discovered is that early A.M.....on Mondays...the site is down for maintenance. I've never had a problem other than during those hours.     Maintenance IS an acceptable reason for a site to be down. I also usually schedule both payments at the same time....payable 2-3 days prior to the due date. One is due the first week of the month....the 2nd is due the last week of the month.     Maybe try scheduling in advance so that you know you've allotted enough processing time.

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