First Premier Bank
PO Box 5529
Sioux Falls South Dakota 57117
United States of America
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First Premier Bank My card was suspended because I paid my bill!!!!! Sioux Falls , South Dakota
*General Comment: ROTFLMAO!!
1Author
3Consumer
0Employee/Owner
I have had my credit card for well over a year and a half. My wife pays my credit card by phone to ensure that it is paid on time. Well, at the beginning of the month their recording to pay on line began to skip. It wouldn't take my wife's payment. She called customer service immediately. They told her that she was putting in the wrong check information. She informed them that there was a problem with their computer skipping. The CS rep wouldn't take the payment without charging and additional $14 dollar....my wife opted for going through pay by phone again. She was connected, given the confirmation number and thought that the problem was solved. The payment came out of our bank on the due date but we received a letter in the mail. My card was suspended because of "questionable payment activity!" What???? I am penalized for making my payment. I called First Premier and said it would be taken off of the suspension within 24-72 hours. Never happened!. Called again......same response!. It is time to contact the Better Business and the Attorney General under Consumer Protection. What a ripoff! We will be paying this card up and returning it. They find anyway to rip off the consumer and I hope they have to pay for this fraudalent behavior!!!!!
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REBUTTALS & REPLIES:
1Author
3Consumer
0Employee/Owner
Updates & Rebuttals
#1 Consumer Comment
AUTHOR: coast - (USA)
SUBMITTED: Wednesday, January 18, 2012
POSTED: Wednesday, January 18, 2012
You may want to consider mailing them a check through a new convenience called the U.S. Postal Service.
#2 Consumer Comment
AUTHOR: Jim - Orlando (USA)
SUBMITTED: Saturday, January 21, 2012
POSTED: Saturday, January 21, 2012
The BBB Police have new uniforms and are just waiting for your call. As soon as you make your "claim" with the BBB, their police force will investigate and raid their office. They will have a cameraman there and send you a DVD of the event. The BBB has just purchased new equipment for their "force", up to and including new firearms, tazers, hidden microphones and special armor plated vehicles in case it really gets rough. The BBB only hires and "swears in" men who are over 6' 6" and have special tailors to design uniforms for them. It has been rumored the BBB Police are training pit bulls for their "K-9 Force". If the BBB Police Chief deems it appropriate, he will personally dispatch the special BBB mobile courtroom, complete will judge and jury. Of course, the Chief will always give the business the opportunity to "come clean" but if they won't he has the Authority to dispatch the "BBB Special Forces". At any rate, be confident in knowing, the BBB Police are here to protect you. No matter how tough the case, no matter how high the danger, the BBB Police will be on the job!
#3 Consumer Comment
AUTHOR: lois griffin - anywhere (United States of America)
SUBMITTED: Sunday, January 29, 2012
POSTED: Sunday, January 29, 2012
LOL! That is hilarious! I love you Jim!!