• Report: #269545

Complaint Review: Simon Gift Card

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  • Submitted: Wednesday, August 22, 2007
  • Last Posting: Saturday, December 15, 2007
  • Reported By:Beaumont Texas
Simon Gift Card
simon.com mycokerewards.com Internet U.S.A.

Simon Gift Cards Ripoff gave me an empty gift card Internet


3Author 0Consumer 0Employee/Owner

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I worked on earning coke rewards codes for a few weeks until I had enough points to get a $25 gift card from simon.com. When I redeemed it everything went smoothly and I printed out a piece of paper with my account number. I redeemed my 25 dollar gift card off the coke rewards site on august 17. Since I have had the card, I have never spent it or even typed the card number into a website. Now today, on the 22nd, my card is declined. I check the balance and I see that somebody has used the card to buy $25 worth of music from the apple store on the 18th. I don't know how this happened, but I think either they sent the same number to two people, or my account password was hacked.

Calvind
Beaumont, Texas
U.S.A.

This report was posted on Ripoff Report on 8/22/2007 5:16:37 PM and is a permanent record located here: http://www.ripoffreport.com/credit-services/simon-gift-card/simon-gift-cards-ripoff-gave-m-2s479.htm.

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#1 Update By Author

Simon Gift Cards

AUTHOR: Calvind - Beaumont (U.S.A.)

Since then I have sent multiple emails to their customer service center, all of which have been ignored.
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#2 Update By Author

Resolved

AUTHOR: Calvind - Beaumont (U.S.A.)

Simon gift cards had a representative call me and I told her what happened. She said she would look into it and later, I got an email saying that I would be sent a new one. I have received it and it has its full value. It took a while, but now the ripoff has been resolved.
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