USABD, ZIP WIDE WEB, THE BILLING RESOURCE, USABD INTERNET SOLUTIONS
16133 Ventura Blvd. Ste. 855
Encino California 91436
U.S.A.
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USABD, ZIP WIDE WEB, THE BILLING RESOURCE, USABD INTERNET SOLUTIONS, EBRIDGE TECHNOLOGIES USABD / The Billing Resource practices SLAMMING! Adds fraudulent charges to phone bill Encino California
1Author
0Consumer
0Employee/Owner
For three months, USABD has been billing me via AT&T for services I never ordered or authorized. They insist that they have a recorded telephone conversation of me authorizing but wouldn't play it back for me over the phone. I spoke with a testy little woman named Christine Tran who agreed to cancel my account but refused to refund the money they owed me.
Here is what I learned: Parent Company is called ZipWideWeb.
Her supervisor is Richard Stewart. Company owner is Mark Cave.
Physical address is 16133 Ventura Blvd., Encino, CA 91436
Phone#s are (800) 222-5529 or (866) 586-3900
Fax# s (323) 525-3939
Other company aliases: eBridge Technologies, ZipWeb, eVisibility, USABA, The Billing Resource.
They have offices in Manilla (The Phillipines), Bangalore (India), Los Angeles and San Diego, CA.
Miles
Redwood City, California
U.S.A.
Click Here to read other Ripoff Reports on USABD ZIP WIDE
REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner
Updates & Rebuttals
#1 Owner of Company
AUTHOR: Greenoffice - Sonora (U.S.A.)
SUBMITTED: Tuesday, February 12, 2008
POSTED: Tuesday, February 12, 2008
I was contacted by phone to receive a one-month free trial of ZipWeb. After two weeks, my website statistics remained completely unchanged. On Google, my website did not appear as a featured ad when I searched on my business category and even on Zipweb.com, typing in my business category and zip code, my business was not listed. For these reasons, I decided to end my trial early. I called the phone number I had been given and was treated with absolutely no hostility. I received a confirmation FAX while the person at the company waited for the confirmation to come in.
I will check my phone bill and make sure I get no strange charges from ZipWeb, but so far, other than the fact that the company promised something they didn't deliver, I paid nothing, so I am not terribly upset.
I got all contact information and names of the people I spoke with on the phone. I was afraid the phone number wouldn't work that I was given, but all appeared to run smoothly with the cancellation. I will file a report if the company charges my phone bill.
