Directors of Infotel Charged With Deceptive Telemarketing
OTTAWA, April 12, 2010 — The Competition Bureau
announced today that criminal charges were laid against three Montreal
brothers and six companies allegedly involved in deceptive telemarketing
activities related to business directory scams.
The brothers, Gordon Frank (53), Theodore Frank (49) and Sean
Frank (43), are alleged to have operated a telemarketing
operation that targeted businesses and not-for-profit
organizations in the United States, France and the United
Kingdom.
The charges stem from a Bureau investigation into criminal deceptive
telemarketing by a group of corporations led by the Frank brothers,
collectively known as Infotel. The accused operated telemarketing
offices in Toronto, St. John’s and Montreal.
These activities are estimated to have generated approximately $60 million in revenue between 1999 and 2004.
The Competition Bureau alleges that the Frank brothers’ companies
contacted businesses and not-for-profit
organizations misrepresenting themselves as the victims’ regular
supplier of business directories. The Bureau also alleges that Infotel
telemarketers failed to disclose material information when contacting
businesses, including the true purpose of the call.
The Frank brothers conducted the alleged deceptive telemarketing
activities under the following names: Infotel Directories Inc.,
Infotel Publications, Infotel Directories-Toronto,
Metropolitan Media, Metropolitan Press and Infotel Canada.
The investigation was conducted with the assistance of the Service de
police de la Ville de Montréal, the Toronto Strategic Partnership and
the Royal Newfoundland Constabulary.
Consumers who suspect that they have been victims of deceptive
telemarketing are encouraged to contact the Canadian Anti-Fraud Centre at 1-888-495-8501.
The Competition Bureau is an independent law enforcement agency that
contributes to the prosperity of Canadians by protecting and promoting
competitive markets and enabling informed consumer choice.
For media enquiries, please contact:
Gabrielle Tassé
A/Senior Communications Advisor
Public Affairs Branch
819-953-7734
For general enquiries, please contact:
Information Centre
Competition Bureau
819-997-4282
Toll free: 1-800-348-5358
TTY (hearing impaired): 1-800-642-3844