EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund. Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
ED Magedson
EDitor@RipoffReport.com
badbusinessbureau.com
CLICK HERE to see how Superior Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.This company called my apartment offering a $2000 credit card in exchange for $299 to be taken out of my checking account. They took the money out but I have yet to receive the credit card. Instead they sent a package with possible benefits in it. I have called the company twice and both times they told me that the credit card is on its way. I tried to call a third time and an operator informed me that the phone number was out of service. I then tried to email them and the email came back to me with an error posted stating it could not be delivered. I am furious because that credit card was going to be used for a summer study abroad program because I am a college student. So, not only do I not have the credit card, but now I don't have rent money either.
Jan
Wayne, Pennsylvania
U.S.A.
