EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund. Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
ED Magedson
EDitor@RipoffReport.com
badbusinessbureau.com
CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.I received a call back in November 2003 by a company by the name "world Benefits".
They offered me a guaranteed credit card for the fee of $299.00. They said it would arrive in the mail in 2-3 weeks. Well 2-3 weeks passed by and nothing. I called and the rep told me it was on its way. I kept calling every 1-2 weeks because I was receiving nothing in the mail and every time I got the same response: "is on its way". The last time I called the representative said that my "package" with information on different companies that offer credit cards was on its way. A "package"? I did not order any package. I wanted what they said they offered. of course by this time they have already collected the money from my checking account!
I told the representative that I wanted to cancel the order and wanted my refund and she said I should receive it soon,
Well, now is March and still have not received anything!
Not even the package! I called today just to find out that their phone # is disconnected. I work very hard for my money, I want my refund!
Lilia
Laguna Hills, California
U.S.A.
