Advanta Bank Small Business Credit Card Advanta Bank Will not respond to any disputes. Will not respond to customer complaints. But they still want thier money. salt lake city, Utah

My daughter was denied passage on Carnival Cruise lines because of a pregnancy. Cruise line definitely deceptive in policy that will result in no passage. Contested with Advanta since services were never rendered. Absolutely no correspondence except to say they were charging me for the travel that we never received. I sent advanta a letter telling them that I wanted to continue to contest the charge. They told me that I missed the time requirement (which I didn't). They said they never received my letter. They said to fax a copy which I did Three times with a cover sheet which requested a to me call so I could verify that they got it. Never a call. I continued to call twice a week to talk to Rhonda Gibbs. They would transfer me to outer space and leave me on hold. I then sent letters to the Pres. Mr. Alter, and Rhonda Gibbs, both certified, and registered mail. Still no response. Not one soul has tried to contact me except their minion's in the India call center. They want to know when they can expect payment. I will never pay the bill until I get a response from someone with some authority. This is way past the cruise problem now. I hope we go to court , I am so ready. I have more unanswered corresponce, registered mail etc. that they will not respond to. I don't know how a judge could ever not find them contemptful.