Fortunately, people do have a weapon against this scam of a company. All one has to do is read the "Florida Sellers of Travel Act." Specifically, sections 559.932 Vacation certificate disclosure.-- and 559.933 Vacation certificate cancellation and refund provisions.--
Also, don't let them tell you that the act does not apply to you because you do not live in the State of Florida. The act applys to the SELLER doing business in the State of Florida, where this scam company is located, and they MUST abide by it.
The facts about these companies...
Caribbean cruise lines violates the FTC Act by misrepresenting that consumers had either won or been specially selected to receive a vacation package, misrepresenting the contents of the package and their cancellation policy, and failing to disclose that consumers were expected - or would be pressured - to view timeshare property. This company also uses high pressure, up-sell tactics to intimidate the consumer into upgrades that they may never receive, upgrades that will add hundreds of dollars to the cost of the “free” vacation. In addition, the company "cold-calls" consumers based on leads obtained at public events where consumers registered to win a vacation. Accordingly, Caribbean cruise lines violates the Telemarketing Sales Rule (TSR), because in these solicitations Caribbean cruise lines fails to disclose material costs and restrictions concerning the vacation packages. Finally, the company commits additional TSR violations for not abiding by the Rule's "Do Not Call" provision.
In summary, you would be wisely advised to avoid this company and others like it that “operates” in this manner. They are a scam, all be it a very weak, lame scam at that but, still a scam nonetheless. The sooner people wise up to these dodgy, blatant fraudsters, the sooner they will be pushed back into the scum covered cesspool from which they came.