• Report: #187403

Complaint Review: Royal Caribbean Cruise Line

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  • Submitted: Wednesday, April 19, 2006
  • Last Posting: Monday, April 24, 2006
  • Reported By: — Paramount California
Royal Caribbean Cruise Line
http://www.royalcaribbean.com/home.do Miami Florida 33102 U.S.A.

Royal Caribbean Cruise Line Giving me run around on my credit refund Miami Florida


1Author 1Consumer 0Employee/Owner

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I have been getting the run around from Royal Caribbean
I booked a 50th birthday party, directly through the cruise line Groups department. I was told by booking 8 cabins I will get one fare credit. $290.00 I have two of my group members that did not pay their gratuties so I was told that amount will be deducted and I will receive $231.00. On three different occasions I have called to inquire and was told the funds should be credited to my account within 3 days. The cruise was March 24th-27th on Monarch of the Seas, and to date I have received no refund yet. The person I was dealing with name is Pricilla she work in the Groups department of Royal Caribbean.

Wilma
Paramount, California
U.S.A.

This report was posted on Ripoff Report on 4/19/2006 1:00:29 AM and is a permanent record located here: http://www.ripoffreport.com/cruise-ships/royal-caribbean-crui/royal-caribbean-cruise-line-gi-8c4np.htm.

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1Author 1Consumer 0Employee/Owner
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#1 Consumer Comment

Wilma, they don't care!

AUTHOR: Craig - Princeton (U.S.A.)

SUBMITTED: Monday, April 24, 2006

That is what they want is money Wilma. They do not care about you or your refund. I hope you get it but RCCL has gone totally down hill in the past years and I would suggest that you try another cruise line that appreciates their customers as well as those that get the people together to take the cruise in the first place.
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