• Report: #818641

Complaint Review: Caribbean Cruise Line

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  • Submitted: Thursday, January 05, 2012
  • Posted: Thursday, January 05, 2012
  • Reported By: Ungrateful Winner — United States of America
Caribbean Cruise Line
301 Broadway, Suite 101B Riviera Beach, FL 33404 Riviera Beach Florida 33404 United States of America

Caribbean Cruise Line Port of Palm Beach Asked for $118 "Port Fees and Taxes" Riviera Beach, Florida


1Author 0Consumer 0Employee/Owner

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This company sent a Free Cruise Voucher and a $1,300 Travel Credit Voucher.  

On the phone, they asked for $59 per person for port fees and taxes.  

I told them I wanted to speak to my husband then call back.  They said "one call per voucher" and if I were to call back, I would have to pay full retail.

When I started to get cold feet about the $59 per person, they offered over $700 in upgrades but would not pay the port fees and taxes instead.  

Once I told them I wanted to cancel, they still pushed their sale, asking me to purchase over $705 of travel upgrades for "only $516."  

When I canceled, they said good bye and hung up. 

This report was posted on Ripoff Report on 1/5/2012 6:13:48 PM and is a permanent record located here: http://www.ripoffreport.com/cruises/caribbean-cruise-lin/caribbean-cruise-line-port-of-17033.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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