• Report: #512043

Complaint Review: Caribbean Cruise Lines

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  • Submitted: Tuesday, October 20, 2009
  • Last Posting: Wednesday, October 28, 2009
  • Reported By: Kitty G. — Iowa USA
Caribbean Cruise Lines
www.caribbeancl.com Boynton Beach Florida 33436 United States of America

Caribbean Cruise Lines CCL BrainWash, Deceptive Tactics, Scammers Boynton Beach, Florida


1Author 0Consumer 1Employee/Owner

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If there is something that I regret is how stupid I was to even open up the letter of the "you have won a free cruise with a voucher of $1300"!

Caribbean Cruise Lines is a complete SCAM. Please, please do not believe them or hand them credit card information! Basically, this is what the sales professional-script-speech representative tells you in order to believe they are a good company and this is a good offer:

1. Congratulations, you have won a wonderful offer that is worth $2500 which you will have to pay $700. (What FREE CRUISE? There is no free thing if you you have to pay!)

2. Caribbean Cruise Lines representative gives you a speech for about an hour telling you how wonderful are the stars and the beach in Bahamas and never answer your questions immediately in a specific way.

3. The brainwash is total that the only thing they are looking for is having your credit card information. At that point, KNOW IS A SCAM and do not give them the credit card information!

4. The company is rated D in the Florida Business Bureau and I have read reports that stated the same disappointment regarding this FAKE company!

5. When asked to the sale representative to give have HER EMAIL, she said: "No, we DO NOT DO EMAILS to contact with customers!" Dude, this is a serious sign this is a fake company and that they are total scammers!

6. Events like One call confirmation and Pay Now or the "Free Cruise will not be available or given to you" is a sign that the company is using deceptive tactics to get people to fall in their trap! Such things are unfair and illegal!

7. Companies do not get your information by using magic. There are databases with people information that other companies sell in order to reach customers in other fields. The only way they have your address is because they get it from a database. No surveys sweepstakes or demographics! Is false!

8. The company website (www.caribbeancl.com) showing Carmen Electra do not have a Contact email about them, do not have a phone number and at first sight it looks like a professional site. But in reality the design is poor and do not have the SAILING DATES of the boat. Conclusion: FAKE AND DECEPTIVE!

All the things that I have described above are true. The mail with the voucher they send you looks real but it fakes and do not have any value since the cruise is not free!

If the ticket of the cruise do not have your name and date of departure and you do not have a confirmation email stating your information then you do not have to PAY for something you have not had any benefit!

Do not believe in this company! Is fake and deceptive!

Someone has to stop them!!!

This report was posted on Ripoff Report on 10/20/2009 9:22:30 AM and is a permanent record located here: http://www.ripoffreport.com/cruises/caribbean-cruise-lin/caribbean-cruise-lines-ccl-bra-2ad25.htm.

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#1 Ex-Employee

Ex-employee that sold these cruises

AUTHOR: WitchDoctor - hollywood (USA)

As an ex-salesman that sold these cruises I can say there is a "real" ship if you can call it that. It's the former ferry Princess Reinhold which was built in Germany in 1980. This "cruise" if you can call it that is all part of a telemarketing scheme to sell timeshares at Ramada's Vacation Village in western Broward County. If you refuse to take the tour of the time share they bill your credit card the full cost of $3500.00 dollars that they tell you the vacation normally cost. I was the top salesman in Jacki Shaffers office in Plantation Florida many times with sales approaching 5 figures weekly. We charged $898.00 for this so called vacation and my commision on each $898.00 sale was $100.00. In spite of the fact I was pulling those kinds of numbers they would always comeback on payday with a list of people who supposedly "canceled" their cruise but never ever gave me an accounting, just a paycheck that was a fraction of what I was owed. With the employers doing this to their employees what makes you think they'll be on the up and up with the victims I mean customers who buy these vacations? When I finally had enough of their persona non-grata attitudes I left and haven't looked back. They where only concerned about what sales I made on that day not the tens of thousands of dollars I made them previously because these "people" are lower than whale scum. They tell people who say: "I thought it was free," you have a free 2 day 2 night cruise. When the economy got really bad in the middle of August and all my cards I pulled declined it was my fault according to Phil Howland who was the manager if you can call him one. So knowing they treat their employees as if they're desposable what makes you think they'll be honest and sincere with the people who fall for this deception? The cruise is in an inside stateroom, unless you pay an additional $217.00 for an outside stateroom with a window. The resort is in a very bad neighborhood on 441 and Commercial Blvd in Ft. Lauderdale. The rental car is a sub-compact from Alamo or Budget. The Orlando resort is at Ramada Plaza 1000 in Orlando near Universal Studios. The food is buffet style at the resort. They include 3 days and 2 nights in Las Vegas at The Excalibur, The Golden Nugget, or the Imperial Palace, room accommodations only. Puerto Vallarta is at the Hacienda Resort and Spa, room accommodations only. You must provide your own transportation to all vacation destinations which makes an even free vacation expensive. They claim you don't need a passport, just a drivers license and birth certificate, but the scrutiny you are subjected to trying to board is a nightmare if you don't have a passport. Then there is the nightmare trying to depart after the cruise. There is always a raid on this ship when it returns by drug enforcement looking for passengers smuggling cocaine back into the USA from Nassau. Read  Thugboat at this link http://www.cruisecritic.com. If you receive one of these cruise voucher in the mail send it to the garbage pale immediately, this is no prize.  Take it from an ex-employee that never wanted to take this cruise for free, I strongly advise everyone to stay away from Caribbean Cruise lines, Ramada, and any company associated with this offer.

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