SUBMITTED: Tuesday, October 27, 2009
POSTED: Tuesday, October 27, 2009
i have recently become employed by KB marketing.
after reading your report, i am astonished at your hatred.
first things first... when you got a job at KB promotions, you were given a contract. if you had taken the time to read that contract you would have known what was going on, and then you could have made an informed decision on what you wanted to do.
during the interview process you are taken directly onto the sales floor. that is where the interview takes place, and that is where you work if you choose to work there. during the interview you are asked if you are comfortable working in this environment.
clearly, you answered affirmatively. yet here you are complaining.
the company does charge you $20 per week to use their leads, desks, phonelines, electricity, paper, pens, zon (credit card running) capabilities, restrooms, refrigerators, etc..
this is standard practice in telephone rooms that have you work as an independent contractor. a position you chose to accept, outlined clearly in a contract you chose to sign.
in fact, as an independent contractor (10/99), the company is not required to pay you anything that you did not earn. basically, that min. wage pay that you got when you didn't do your job properly, they did not have to pay you that. independent contractors generally work for commission only, with no base pay. i am very happy that they offer a fallback in case i have a bad week.
yes, in order to use a headset you had to buy one. you did have the option to bring your own, or go purchase one elsewhere, which i guess you chose not to do. again, it is very courteous of KB to allow you use of the headset without any upfront money (which most unemployed people dont have before their first paycheck at their new job).
In any sales position, especially phone sales, leads are recycled.
a lead is a lead is a lead.
just because i'm not in the market for something today, doesn't mean i won't be tomorrow.
a lead is a valid lead until they ask to be removed from your list or they buy.
this is sales, not customer service.
you don't walk into a store and expect them not to try to sell you something, so why would you register for something and then expect not to be sold?
it is clear that you have no knowledge of this industry.
again, in a sales position, if you sell something and get paid commission on it, and then that person cancels legally, that money is taken from your next commission.
this is the case in almost any commission job.
ask your insurance agent. same thing happens to him if you cancel your policy,
but he's not on here complaining, because he knows that is standard.
bee-bop music at club levels and screaming? ABSOLUTELY. just like when you were interviewed and accepted the position. you didn't have a problem with it when you needed a job, did you?
sales meetings where management staff pushes you to do your job better?
that's insane!
wait, no, that's there job. so, why were you complaining about someone in charge of you asking, pleading, yelling at you to make more money for yourself and for them?
yes indeed. managers will tell you how to do your job. because that is their job.
3 people at your table were on probation, and you complain about that?
well, if they weren't able to get a job they would be out committing crimes.
are you one of those people who believes that criminals should never be able to get a legitimate job?
if they can't get a legit job, they will go back to what they know, what they are trying to get away from: crime.
and maybe one day they'll be in your neighborhood.
other jobs that hire criminals:
restaurant waiters (who take your credit card and disappear into the back)
landscapers
window cleaners
maids
mechanics
factory workers
phone companies
cable companies
maintenance men
plumbers
painters
carpenters
pool boys
HVAC
wal-mart
burger king
mcdonalds
hungry howies
pizza hut
little ceasars
chinese delivery places
hair and nail salons
pest controllers
dry cleaners
and many, many more.
criminals are everywhere. ex-cons need jobs too.
these are all people you let hold your credit cards regularly.
you call them on the phone and give them your card number.
you hand them your credit card and let them walk away.
you let them in your house when you are not home.
you leave your kids with them.
you leave your car with them.
you let them bring you food when you're home alone.
the further i read into your comments, the more i realize that you chose a career field you were not prepared for.
as for the pooh bear, and the 15-20 mins of break (in only a six hour work day),
well:
actually, you get half an hour a day for break.
although, you are there to make money, not hang out, and really don't need that long.
it's only 6 hours of work.
as for the pooh bear,
well, it's a tigger actually, and yes, you have to take it on break.
this way there are never too many people on break at the same time.
we receive inbound calls, and if everyone were on break simultaneously there would be no one to answer the phones.
this allows you to know how many people are on break at any given time, and assures that large groups of people will not go on break together.
this is something called good management.
it's clear that you are not good at working for people and following their rules.
These are just a few of the problems you experienced?
sometimes, when you have issues, it is not an outside source that is causing them.
sometimes it's just you.
if you had heeded the warning when you were interviewed in a loud call center and asked if you are comfortable with the environment,
(to which you were clearly amicable at time of your hiring)
or maybe even,
had you read and taken the time to understand the contract that you signed prior to your employment,
or possibly,
if you had ever worked in a telephone sales room, or taken the time to get to know people who you clearly feel are beneath you,
you may not have had the issues you feel you had.
sorry about your luck,
but all in all it is good to have a job.
i hope you have found something you like to do
that doesn't involve having to follow directions or company rules.