• Report: #198048

Complaint Review: Ramada Plaza Resorts Orlando, Ft. Lauderdale Vacations

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  • Submitted: Sunday, June 25, 2006
  • Last Posting: Sunday, June 08, 2008
  • Reported By:Florissant Missouri
Ramada Plaza Resorts Orlando, Ft. Lauderdale Vacations
2419 E. Commercial Boulevard, Suite 100 Ft. Lauderdale Florida 33308 U.S.A.
  • Phone: 800-203-9783
  • Web:
  • Category: Cruises

Ramada Plaza Resorts Orlando, Ft. Lauderdale Vacations ripoff by the Ramada Plaza Resorts. I was told that it would be a 3 night cruise on the Carnival. However, each time I call back it was a for a different cruise and for a different period of time. Ripoff Ft. Lauderdale Florida


1Author 0Consumer 1Employee/Owner

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Ramada Plaza Resorts Orlando, Ft. Lauderdale Vacations ripoff by the Ramada Plaza Resorts. I was told that it would be a 3 night cruise on the Carnival. However, each time I call back it was a for a different cruise and for a different period of time. Since I couldn't pay in full, I arranged a month payment with them for 6 months. AFter the 6 months, I called back and they balance had in fact increased to $698 when it should be around $300.

I received a coupon for $1600 dollars off on 4night cruise on the Carnival to the Bahamas. It sounded like it was a great deal at the time. However I was soo wrong. I put $350 down and arranged a monthly payment of $58.13 for six months. AFter that 6 months, I called back and they told me that I still owe them more money of $698 . I was furious and demanded a refund for the misleading information. They wouldn't give me a refund and tried to get me to "extend" the vacation package for two more years for $89. This company is scam and they won't refund any money. When you try to make a payment off your cruise package, the amount doesn't reflect on your current balance, instead, they tell you that you owe them even more money.

Hoanganh
Florissant, Missouri
U.S.A.

This report was posted on Ripoff Report on 6/25/2006 11:30:37 AM and is a permanent record located here: http://www.ripoffreport.com/cruises/ramada-plaza-resorts/ramada-plaza-resorts-orlando-3a58w.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Refund policies

AUTHOR: Rhonda - Oakland Park (U.S.A.)

In response to the consumer of excess charges and refund: At the time you planned your vacation with us, they transferred you over to a verifier who went over the vacation you were to receive, terms and conditions, and your statutory limit for cancellation according to the state you reside in. They also instructed you to write down the Customer Care phone number for questions, this is also sent in writing. One call to them, would have taken care of any discrepincies.
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