Appeals
  • Report: #517858

Complaint Review: DirectMatches.com

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Saturday, October 31, 2009
  • Last Posting: Monday, November 02, 2009
  • Reported By: Hank — Surprise Arizona U.S.A.
DirectMatches.com
11654 Plaza America Drive #335, Reston, Virginia Internet 20190 United States of America

DirectMatches.com Unable to cancel subscription Internet


2Author 0Consumer 0Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program

I have tried sveral times to cancel my subscription with DirectMatches.com but I have not been successful - I have tried calling them as indicated on their website, but continue to get charged every month via my credit card.

There is no number on the website - I keep leaving them eMails via their website and no one get back to me.

Is there anything I can do about this?

This report was posted on Ripoff Report on 10/31/2009 12:33:37 PM and is a permanent record located here: http://www.ripoffreport.com/customer/directmatches-com/directmatches-com-unable-to-c-ad7b7.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on DirectMatches com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
2Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Update By Author

571-223-6117 - DirectMatches Continually Charging my Credit Card

AUTHOR: Hank - Surprise (U.S.A.)

This information is NOT posted on the their Website - The message machine indicates that they will call you back after leaving your User name and Phone number, but no ever calls you back. My advise to anyone having and issue with DirectMatches.com is to call your Credit Card company and have them stop payment for this Vendor.
 
Email that was sent to me.
 
"Hi Franco,

Its pretty simple to cancel and we have 10,000s of members that have no problem with this option so I am not sure the difficulty you can be having. Please call our billing dept at 571-223-6117 9am to 5pm EST Mon to Fri and they can cancel your account for you.

Thank you"

Andres

Respond to this report!
What's this?

Advertisers above have met our
strict standards for business conduct.