• Report: #835861

Complaint Review: Dream Products, Inc.

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  • Submitted: Wednesday, February 08, 2012
  • Last Posting: Wednesday, February 08, 2012
  • Reported By: Crissy Mae — Las Vegas Nevada United States of America
Dream Products, Inc.
9754 Deering Avenue Chatsworth California 91311 United States of America

Dream Products, Inc. DON'T RETURN ITEMS FOR EXCHANGE. They will claim it was never received Chatsworth, California


1Author 0Consumer 1Employee/Owner

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I called to get clarification on return/exchange policies and was told to mail the item back to their address with a note inside requesting the new size I needed.  It has now been 84 days and this company still claims the package was never received.  This item was supposed to be a Christmas gift for my elderly father-in-law.  I'm guessing some employee at Dream Products is enjoying his slippers and I am out $20.

This report was posted on Ripoff Report on 2/8/2012 9:29:51 AM and is a permanent record located here: http://www.ripoffreport.com/customer/dream-products-inc/dream-products-inc-don-t-re-bc560.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Lost Slippers

AUTHOR: RSohngen - Chatsworth (United States of America)

SUBMITTED: Wednesday, February 15, 2012

Dear Customer,

If you would be willing to contact us again I'm sure we can resolve this issue to your satisfaction.  If you call please let the agent know you are calling in reference to an issue on Rip-Off Report and that you'd like to speak with a supervisor.

Kind Regards,
Rodney Sohngen
VP Operations, Dream Products, Inc.
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