Navy Federal Credit Union Poor service, dishonest, disrespectful, unintelligent staff Portsmouth, Virginia

I have been a member for 10 yrs.  Most of the staff at Navy Federal are rude and disrespectful, with a total disregard for common curtesy.  I was recently pre approved for a specific amount on a home loan.  I found a house, signed the contract, then I was told that I was approved for 25,000 less than the intial offer.



I had already put a deposit down on the house, and paid for an inspection!!  The loan officer was incredibly rude, unhelpful, and unintelligent.  She didn't even remember who I was.



I showed her the intial pre-approval documents, and she did nothing about it.  How could my financial status change that much in one month?  I felt like a was conducting a bussiness transaction in some ghetto back alley.  



The staff acted like they were too lazy to even look into why the initial preapproval changed.  Too lazy to use their minds to find an alternative solution. The truth is Navy Federal doesn't care about the individual bank member. Don't join this bank!!!