Hi Justenough. The profiles are real people, but most of those people haven't used the site in months, maybe even years. I had the same exact experience with Great Expectations and we were probably worked over by the same sales guy. You don't have to just sit there and take it. I sure am not.
I'm about to sue in small claims court to get out of the contract based on being lied to just like you were. You can do the same, for about 50 bucks and we could show up at eachother's hearings and tell what happened.
If you're interested in getting back at them with me, post a reply and let's figure out how to get in contact with eachother.