• Report: #830729

Complaint Review: Cowan Systems LLC

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  • Submitted: Sunday, January 29, 2012
  • Last Posting: Friday, February 03, 2012
  • Reported By: Jacklpe — Orlando Florida United States of America
Cowan Systems LLC
4555 Hollins Ferry Rd Baltimore Maryland 21227 United States of America

Cowan Systems LLC Cowan Intermodal Cowan steals sign on bonuses from owner operators without contractual authority to do so. Baltimore , Maryland

*UPDATE by author: Results!


2Author 0Consumer 0Employee/Owner

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When I leased my truck to Cowan Systems through a subsidiary office of Gwen's Trucking LLC in Jacksonville, FL, I was promised a $1000 dollar sign on bonus.  This was then paid out to me over the next month in $250 increments.  

Five and a half months later our whole fleet in Jacksonville pulled our lease due to several negative reasons, and a better offer from a different carrier.  When the guys (including myself) got our final settlements, $1000 dollars was missing.  After contacting Cowan (who our contract was with, and therefore was responsible) we were told that it was at the agent's (Gwen's Trucking in Charleston, SC) request that our sign on bonus was held from our (6 drivers) checks.  In our lease agreement, this bonus was not mentioned, and they had no contractual authority to take this money.      

Unfortunately, our best recourse is to stop our operation and file a suit and appear in Maryland to try to reclaim our money in court.  This will obviously cause us to lose more money if we try to pursue this.  There are probably other options, but at the time of this writing I am not very sure which ones are practical, if any.

In today's trucking industry the single truck owner operator has many challenges.  It is very hard to scratch out a living even in the best of circumstances.  When a broker/agent/carrier decides to steal from you, it is devastating.  I hope that noone else falls victim to these people's scam.    

This report was posted on Ripoff Report on 1/29/2012 1:57:36 PM and is a permanent record located here: http://www.ripoffreport.com/dead-beat-customers/cowan-systems-llc/cowan-systems-llc-cowan-interm-88d41.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Update By Author

Results!

AUTHOR: Jacklpe - (United States of America)

One week later... Cowan Systems corporate office has stepped up to the plate and resolved the issue. They took it upon themselves to go ahead and pay the affected owner operators the money that was due to them. I appreciate their willingness to do the right thing, instead of just doing what the agent said and therefore becoming a participant in the wrong that was being done. Hats off to Cowan for doing the right thing.
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