Ivory White beware no refunds from Ivory White even if you don't receive it. internet

I Order ivory white on Sept 16. on a trail basis. As of this day,I Have not received it.when I checked on my account it was debit for 79.41 the amount of the Ivory white. I could not believe it .Charged for something I had not received or use or seen.So I called the company to complain or ask what was going on they could only tell me that I will not get my refund back, and that they will reshipped it out to me. I was furious by this time, I did not want it after such as fraudulent  act I believe on their part.

I also wanted it canceled. Something should be done about the way this company do business. I never recieve  the product. Also did I mention that the seven days trail started on the day you order it. Not the day they send it,out, or your day you might receive it.