Ivory White
6205 Lookout Rd. Unit D
Boulder Colorado
U.S.A.
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Ivory White Beware of Fraudulent Company-Free Trial is not Free!!! Boulder Colorado
1Author
1Consumer
0Employee/Owner
I signed up for a trial offer of the Ivory White Teeth Whitening System. I was to be charged for shipping for the trial product only. I received the trial offer but also another package. I tried the trial and it burned my gums. I called the company and they explained it was the first of a monthy order and I needed to return the other package. They gave me a number to write on the outside of the package. I also made sure that this was cancelled and stressed that no more charges were to be made to my checking account. I returned it the very next day in the original package with the number written in big print.
However, my bank statement showed a charge of $78.41. I called and they told me that the package had arrived damaged. This consitutes mail fraud because they should have sent the damaged product back to me or in some way contacted me. I never signed up to have the product shipped to me to begin with. I only ordered the trial sample. Their customer service is very rude. I now have initiated a complaint with the Postal Service, my bank, Colorado's attorney general and anyone else I can think of. I am sending this onto Bill O'Reilly of Fox News. The state of Colorado should be very embarrassed that they have a company like this doing business in their state. It is a fraudulent company and is tricking people in order to scam them out of their bank account information. People beware!!!
Terry
Everest, Kansas
U.S.A.
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1Author
1Consumer
0Employee/Owner
Updates & Rebuttals
#1 Consumer Comment
AUTHOR: Atlanta Guy - Atlanta (U.S.A.)
SUBMITTED: Thursday, February 07, 2008
POSTED: Thursday, February 07, 2008
I have noticed quite a few complaints against this company over the past several days. Even though a representative from the company responded to some of the complaints, they continue to mount up. It makes it appear that there is indeed something amiss with the integrity of this company. I don't think I will be ordering their product and would advise others to follow suit.