• Report: #787045

Complaint Review: Ivory White

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  • Submitted: Monday, October 10, 2011
  • Posted: Monday, October 10, 2011
  • Reported By: John B. — London Ontario Canada
Ivory White
Internet United States of America

Ivory White Fraudulent refund policy; misleading advertising by a 'third party'; fraudulent shipping/return policy Internet


1Author 0Consumer 0Employee/Owner

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This company uses a third party who promotes their product with false incentives.

'Use this as a trial and receive a $250 voucher.'  They then claim they are not responsible for third party claims and do not take responsibility.  Once you try the product you realize there is no voucher.

Ivory White's return policy is designed to work in their favour.

So, in reality, there is no way to return the product and receive your money back.  (I was told I could have money back if they received their product back by Sept. 14, 2011.  I didn't even receive it until Sept. 20, 2011!!)

When I called customer service and asked for a manager, I was told 'there is no manager' and 'You agreed to the terms and conditions when you ordered'.  They are in NO way interested in listening or resolving the problems.

STAY AWAY from this company!!

This report was posted on Ripoff Report on 10/10/2011 12:54:24 PM and is a permanent record located here: http://www.ripoffreport.com/dental-services/ivory-white/ivory-white-fraudulent-refund-a5217.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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