• Report: #411419

Complaint Review: Luminous Brites

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  • Submitted: Tuesday, January 13, 2009
  • Posted: Tuesday, January 13, 2009
  • Reported By:Portland Oregon
Luminous Brites
luminousbrites.com Glendale California 91208 U.S.A.

Luminous Brites SCAM Glendale California


1Author 0Consumer 0Employee/Owner

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I too ordered the 14-day trial. The system for using it sucks - the trays are pathetic and it is cumbersome and complicated. Consequently I gave up after the first try, so I don't even know if the gel actually works.

I was stunned to receive a follow-up shipment of two more tubes of gel, and yes, I was charged $88.97 for this. I called and was told that this automatic membership was written in the fine print , and that in order to return the product and get my money back, I had to email support and get an RMA number. I had already cancelled my "membership" and they basically said, "too bad, so sad" about getting my money back -- it's written in the fine print. So I emailed them back and said I would write nasty letters about them, so here I am.

So here's the deal: don't order from them. As I said, they rely on people like myself to not follow through and to cancel; and although their website says you can return the product within 15 days for a full refund, obviously, I am getting the runaround so that my 15-day period will expire so they can keep the $88.97 dollars I spent for nothing! Don't support this deceptive and manipulative behaviour-- and tell all your friends!

Julie
Portland, Oregon
U.S.A.

This report was posted on Ripoff Report on 1/13/2009 6:39:32 AM and is a permanent record located here: http://www.ripoffreport.com/dental-services/luminous-brites/luminous-brites-scam-glendale-2bc4f.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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