Michael Williams, DDS And Keith Blessitt, DDS They try to ruin your credit to intimidate you to pay. Watch their inappropriate billing practices! Watch Debbie! Plantation Florida

I went to this dental office to have a cleaning. I told the girl at the front desk, Debbie, that I only wanted to have services performed that were covered by my insurance. Either she didn't listen to me or she intentionally submitted insurance charges that weren't covered. All my cleanings are covered but she apparently authorized me to have a cleaning with a code that wasn't covered by my insurance.

Even though I sent letters personally to the doctor to tell him about the problem, I even got a nasty office manager who would not admit to the error. I never got to speak with the doctor. They automatically sent me to collections because I told the office that if they made the mistake, that they would have to eat it.

The clerk Debbie took that to mean something vulgar, instead of a collection term which means to write it off. Debbie lost all professionalism and now just needs to be right. I had an offer from the doctor through the collection agency that they would accept 1/2 the balance. I refuse to pay anything that I don't owe. Needless to say, this is a disputed item on my credit and I will have it removed that way.

This dental office is money hungry and will find ways to bill so they get paid more. I used to work in the dental world and can see through their poor billing standards and practices. Leaving an emotional clerk in charge of the billing is scary, to say the least. The doctor takes no personal responsibility for the errors made at the front desk. She's able to wipe them under the carpet by intimidating less suspecting victims.

Fortunately I have knowledge of credit law and my rights. Other less fortunate victims would be bullied into paying their supposed obligations. Be careful!

Barbara
Margate, Florida
U.S.A.