PREMIUM WHITE (While I am SURE that they DO have OTHER names, I don't know what they are) SCAM - signed up for $2.95 "trial" offer but at end saw I'd be charged $48 something MONTHLY - unable to CANCEL! Aurora, Colorado

I can't HELP but wonder if "Premium White" may be the SAME as "Dazzle White", given the similarity of complaints!

Premium White , Dazzle Smile, Dazzle White are  the same product.
 The company changes this product name very often due to complaints. I'm usually very careful when it comes to internet purchases, but I fell to this scam because it showed CNN, MSNBC..symbols which made it looked credible. My CC company (Chase) called me to warn me about this fraud company and asked me to cancel the membership within ten days. At that time, I realized the hidden terms and conditions on Dazzle Smile website. I then Googlle searched the product and found lots of complaints on the Internet. I should have done the search before order these "free" trials.
Thank you for posting. Hope your post will help preventing people from falling into this scam.

Hello,

 If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern, .

Thanks,

Aw!    That all sounds SO SWEET!    Yet, the bottom line here is that YOUR company is a total SCAM operation!

Fortunately, it now appears that the WORST you may have SCAMMED me for is the $2.95.    That charge apparently went through, DESPITE the fact that I got an e-mail from your company indicating that it would NOT be charged.   

 Well, the FRAUD department of my bank was immediately alerted to this problem and I WILL include a COPY of your company's acknowledgement of the IMMEDIATE CANCELLATION of my order, as soon as (within MINUTES) I realized that I was dealing with a fraudulent company, when I submit the paperwork to them DOCUMENTING the fraudulent nature of this transaction.

FORTUNATELY, it now appears that by reporting my credit card (a huge inconvenience to me) STOLEN, I WAS able to SHUT down your FRAUDULENT charges for anything beyond the up-front claim of $2.95.    

Furthermore, I was supposed to have received your product by Nov 14th and would have had to return it to you NLT Nov. 25th.     SUPPOSEDLY, there was NO WAY to STOP this process.    

Yet, here it is, NOv. 14th, and I have NOT, thankfully, received your BOGUS product!  Not to mention that the credit card for which I had authorized the $2.95 charge (nothing more) was IMMEDIATELY shut down, so I now feel fairly confident that I will NOT be one of your many VICTIMS of scamming, thank God!

I am an intelligent, well-educated person and, for that reason, I was quickly able to recognize your company as fraudulent and take immediate action to prevent you from victimizing me to any extent.    Yet, you people ARE good!    You really are!    Despite my intelligence and education, you DID manage to lure me in!    SHAME on you!    If you could get that far with me, I can only IMAGINE how far you could victimize folks less astute than I am!

I SINCERELY hope that my efforts will help to SHUT DOWN your operation so that you won't be able to SCAM any more folks!     Really!    Your company is a DISGRACE to the internet and, sadly, will probably cause folks like me to give more pause to dealing with the vast majority of LEGITIMATE online businesses!

SHAME on you!    GOod riddance to bad rubbish!     I sure HOPE that your company/business goes down in flames before many more folks get scammed!

S.S.

 

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on

the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens

up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not

aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call

us at 866-528-6214 or visit our 24/7 live help at http://www.premiumwhiteultra.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on

the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens

up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not

aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call

us at 866-528-6214 or visit our 24/7 live help at http://www.premiumwhiteultra.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,