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  • Report: #494916

Report: Rose City Dental

Reported By: Tiana B (portland Oregon)

USA

Rose City Dental my three year old brushed his own teeth for $127 and now i still have to start from scratch. portland , Oregon

*UPDATE by author... your taking it pretty personal JAKE

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Rose City Dental

2341 se 122nd ave
portland Oregon 97233
United States of America
Phone:  5032552415
Web Address:  

Category: Dental Services


Submitted: Monday, September 14, 2009

Last posting: Sunday, February 28, 2010
I took my three year old to Dr. John Lee. When setting up the appointment Dr. Lee's receptionist asked the age of my son and I told her he was three as well as the fact that I thought he had a cavity. I had my appointment and Dr. Lee greeted me and my son.
 He had his assistant "clean" my son's teeth. I say "clean" because that consisted of her giving my three year old a toothbrush and having him clean his teeth himself. Then Dr.Llee came in and counted his teeth verifying that he did have a cavity in the spot I already told him he had. Dr. Lee then told me that he could not work on my son due to his age and he would refer me to his "friend" another peds dentist. I asked Dr. Lee if he would just be getting a filling at the other dentist office because I have no dental insurance and couldn't offered alot of vists. Dr/Lee said yes only fillings wil be done there and my son would remain his patient. This visit cost $127.
Today I call his "friend" to learn that I would have to pay again for the initial visit and examine again because dentists need to form a relationship with their patients. As I explained to the other dentist what Dr. Lee had me believe she said that is not standard procedure and she didn't know why Dr. Lee would even examine my son in the first place if he knew there would be no follow up visit with him. Not only did this dentist office say that so did 2 other offices i called.
  Dr. Lee did an unnecessary examine for my child when he already knew that he was not going to have my son as a patient. I spent $127 for my son to brush his own teeth and now I have to come up with more money for another dentist to do the same thing Dr. Lee did prior to filling my son's cavities.
 Mother's if you don't want to get ripped off DON'T COME HERE!!!. I'm already preparing my letter for the attorney general to file an official complaint of fraud. Dr.Lee should have been honest enough to say that my son was to young for him to treat and referred me immediately instead of trying to squeeze out of me what he could. If I could give less than a star I would.



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REBUTTALS & REPLIES:
2Author 2Consumer 0Employee
Updates & Rebuttals
#1
Consumer Comment
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POSTED: Thursday, October 15, 2009
Parents......learn to accept that not everyone is going to find your children "darlings". I work in a dental office in MA and I love it when parents bring in their 3-5 year olds and wonder why we decide to refer to a pedo office. Every child is different. I have seen 3 year olds who will get novocaine with no issue. I have seen 9 year olds who will scream, rant and rave if you try to put an xray tab in their mouth. The only way to know is to have the first visit. Would you rather they asked if your child was rambunctious? They saw him for an initital exam and probably a child cleaning. There is not much to a cleaning for a 3 year old but unfortunately the ADA only has one code for a cleaning so it is what you were charged. And as for the other dental office tossing Dr Lee under the bus like that; I would be more concerned about that fact. If the new office wants to charge for an intial exam, that is their prerogative. How does that impact what Dr Lee charged. He referred you. We do the same if we feel that the filling visit might be too traumatic in a non pedo setting. The pedo office will also charge for an exam or consult to make sure that they agree with our assessment. No doctor is just going to start drilling your child's tooth on another doctor's say so. Accept all of this as the cost of having a child. You did it, now you gotta pay for it.
#2
Consumer Suggestion
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Sorry for your experience.

chcdmd - White Plains (United States of America)

POSTED: Sunday, February 21, 2010

In my opinion, the decision of the office to accept your child as a patient should include performing necessary treatment, unless he has an extreme behavioral issue.   I am a general dentist who sees many young children and believe he should have at least attempted to treat your child, especially since you told them that you believed that your child had a cavity even before you came into the office.  Unfortunately, many general dentists are more afraid of the children, than the children are of them. 


I frequently will "brush" a child's teeth, but it is mostly done to demonstrate propper toothbrushing to the parent and establish a relationship with the child.  A three year old should not be expected to brush his own teeth in the dental office...or at home.  They need parental assistance until they are about 6 years old. 


You should try contacting the local dental school, OHSU, or a local community health center where the care should be more affordable.


#3
Update By Author
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your taking it pretty personal JAKE

Tiana B - portland (USA)

POSTED: Sunday, February 28, 2010
I had a kid so i should i should pay for it, Jake from Pittfalls. Well listen here, I don't like to be ripped off. I went to a great dentist from  young kidz dentistry. My son did not cry or get nervous at all. I have no problem paying for my child cause i had him as you put it but that doesn't mean I have to give out my money to jerk dentists' (whom you sound like) to get extra money. Sorry that I like honesty. Maybe you and Dr Lee should get a practise together!!

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