Report: #303541

Complaint Review: JCPenney SBS Fun Family

Submitted: Saturday, January 26, 2008
Last Posting: Monday, April 07, 2008
Reported By: — South Point Ohio

JCPenney SBS Fun Family

jcpenney.com Internet U.S.A.

Phone:
Web:
Category: Department & Outlet Stores

JCPenney SBS Fun Family BEWARE---they charge your account without your approval OR knowledge Internet

1Author 0Consumer 1Employee/Owner

Rebuttal Box | Respond!

Respond to this report!
What's this?

Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Also a victim?
What's this?

Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Arbitrate
Set The Record Straight!
Repair Your Reputation
...the right way!
Corporate Advocacy Program

I am totally enraged with JCPenney. I have shopped with them for more than 30 years, and have always felt like they offered quality merchandise at reasonable prices. I would have never dreamed they would be involved in such a deceitful SCAM.

Evidently, with one of my online purchases, I was enrolled in a fun family rewards "club." I had no knowledge of this and did not approve the action. However, my account is being charged $9.95 each month for this membership!

I am outraged by these antics! I have always felt that JCPenney was a reputable company. What is going on??? Are they so desperate to survive that they prey on their most loyal customers?!! SHAMEFUL!!

I have contacted JCPENNEY. They say they are going to stop the membership...but nothing is being done about the charges that have already accrued. Seriously, we need to stop them. This is ROBBERY!

Mylissa
South Point, Ohio
U.S.A.

This report was posted on Ripoff Report on 1/26/2008 8:06:40 AM and is a permanent record located here: http://www.ripoffreport.com/department-outlet-stores/jcpenney-sbs-fun-fam/jcpenney-sbs-fun-family-beware-dwbeb.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on JCPenney SBS

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips

Report & Rebuttal

Respond to this report!

What's this?

Also a victim?

What's this?

Repair Your Reputation!

What's this?

Arbitrate

Remove Reports?
No! Better yet! Arbitrate to set the record straight!

REBUTTALS & REPLIES:

1Author 0Consumer 1Employee/Owner

Updates & Rebuttals

#1 Employee

Consumer Affairs Manager

AUTHOR: Melissa - Plano (U.S.A.)

SUBMITTED: Monday, April 07, 2008

At Fun Family Rewards nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number, or membership number to us at custrel@aegonusa.com, by fax to 972-881-4072 or by mail at 2700 West Plano Parkway, Plano TX 75075.