• Report: #417983

Complaint Review: SB Fun Family Rewards - JC Penney

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  • Submitted: Thursday, January 29, 2009
  • Last Posting: Friday, March 27, 2009
  • Reported By: — El Cerrito California
SB Fun Family Rewards - JC Penney
2700 West Plano Parkway Plano Texas 75075 U.S.A.

SB Fun Family Rewards - JC Penney JC Penney can charge $120 dollars a year without your permission Plano Texas


1Author 0Consumer 1Employee/Owner

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My daughter and I ordered a dish set from JC Penney on the internet before Christmas with my credit card. Yesterday I found a charge on my credit card for $9.95 from SB Fun Family Rewards. I know I would never sign up for anything that charges me $9.95 a month so I googled them and found this site. After reading numerous claims I didn't even try to call them to cancel and went straight to my credit card company to dispute the claim. She connected me to Fun and Family on a three way call. The FF representative said he couldn't cancel my acct. because it was in my daughter's name. I told them that was ridiculous because it was my credit card. The credit card company terminated the call with FF and told me they would refund my money and block anymore charges. We'll see... This a total scam. I don't care what anybody clicks on the internet, nobody wants to pay $9.95 a month for nothing! And nobody should be charged without their explicit consent!

Sanjkana
El Cerrito, California
U.S.A.

This report was posted on Ripoff Report on 1/29/2009 8:50:33 PM and is a permanent record located here: http://www.ripoffreport.com/department-outlet-stores/sb-fun-family-reward/sb-fun-family-rewards-jc-pen-9b9z7.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Consumer Affairs Manager

AUTHOR: Melissa - Plano (U.S.A.)

SUBMITTED: Friday, March 27, 2009

At Fun Family Rewards nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at custrel@aegonusa.com, by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.
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