• Report: #510019

Complaint Review: sears

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  • Submitted: Thursday, October 15, 2009
  • Last Posting: Friday, October 16, 2009
  • Reported By: ben wade — okemos Michigan USA
sears
3131 east michigan ave lansing Michigan United States of America

sears sears said on a big banner out side theie store say they price match and give you 10 per cent off the manager of the store said he did not say that the banner lansing, Michigan


1Author 2Consumer 0Employee/Owner

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sears had a big banner on their store on 10-11-09 saying they price match and give you 10 per cent off the difference with proof of other store price

i gave the store manager the proof he said they don't do that the proof was on the building he said they was the only store that sell die hard lie k-mark sell the same same company the manager should of been more proessional and made the sale he was a racis a** i am a black man in my work clothes he did not ask me for help i had to find them i brough batteries from sears many of times i still have a new one in one of my van and trucks

i have a photo of the banner i hate sears of what they did im going to you tube next

thank you

This report was posted on Ripoff Report on 10/15/2009 7:56:27 PM and is a permanent record located here: http://www.ripoffreport.com/department-outlet-stores/sears/sears-sears-said-on-a-big-ban-2d9f9.htm.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

HUH?

AUTHOR: Stacey - Dallas (U.S.A.)

SUBMITTED: Thursday, October 15, 2009

I have no clue what your rip off is
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#2 Consumer Comment

Let me try

AUTHOR: Ashley - springfield (U.S.A.)

SUBMITTED: Friday, October 16, 2009

Were you trying to buy a battery at sears and price match it to k-mart? If so, they will not price match K-mart. They will only price match a competitor. K-mart is owned by sears so they are not a competitor. Thus they will not price match them. Additionally, most stores will only price match stores within a certain radius of them, and only if the item is in stock at that store. You should read the fine print on their offer. As for being racist, I'm not seeing anything in your story to indicate racism. It sounds like you do not understand their policies.

""

Exclusions

Sears will not price match competitors' items that are limited in quantity, offered for sale for less than six hours during a day, or offered for sale during the day after Thanksgiving. Sears will not price match competitors´ bonus or free offers, special offers, bundled offers, rebates, financing offers, coupons, clearance or closeout prices, or prices on used, damaged, returned, open box or display merchandise. Sears will not price match services. Sears will not match typographical errors or competitors' prices that result from a price match. Photo copies of advertisements or receipts will not be accepted as verification of competitor pricing.

 ""



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