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  • Report: #812102

Complaint Review: Walmart.com

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  • Submitted: Tuesday, December 20, 2011
  • Posted: Tuesday, December 20, 2011
  • Reported By: coizu — Lincoln Park New Jersey United States of America
Walmart.com
Internet United States of America

Walmart.com False advertising on Cyber Monday 2011 HP Desktop + Touchpad Offer Internet


1Author 0Consumer 0Employee/Owner

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On Cyber Monday 2011, Walmart.com was selling an HP Desktop, Monitor, and Touchpad bundle for $349. http://www.walmart.com/ip/HP-Pavilion-p2-1033wb-Desktop-PC-Bundle-with-18.5-Monitor-AMD-Dual-Core-E-300-processor-3GB-DDR3-Memory-500GB-Hard-Drive-HP-32GB-TouchPad-Offe/19473096

I needed the desktop right away and was about to purchase one from another retailer on the same day for less money, but I was persuaded by the added Monitor and Touchpad included in this offer by Walmart.com. After the item arrived and it was time to install, I opened the box and discovered there was no Touchpad included!

I was clearly misled by false advertising, and I have read many stories of other customers who had the same exact experience with this item from Walmart.com on the same day. Whether Walmart.com intentionally or unintentionally misled the public is irrelevant to me. The fact is, I like many others made a purchase decision of hundreds of dollars based on the posted online offer. I didn't get what I was told I would get.

Now the phone number they gave me for customer service has me wait forever without a human response. What a shame. I'll be sticking with Amazon or Target from now on.

This report was posted on Ripoff Report on 12/20/2011 8:10:54 PM and is a permanent record located here: http://www.ripoffreport.com/department-outlet-stores/walmart-com/walmart-com-false-advertising-1f40d.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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