• Report: #805949

Complaint Review: Car Vin History

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tuesday, December 06, 2011
  • Last Posting: Thursday, February 02, 2012
  • Reported By: AFO2011 — Glendale California United States of America
Car Vin History
Internet Internet United States of America

Car Vin History www.carvinhistory.com Bate and switch. Add monthly charge after your initial charge of $2.95 you will see a $29.95 charge on your account which is not refundable after three days but you won't know that till it happends. Internet

*UPDATE Employee: CarVINHistory.com


1Author 2Consumer 1Employee/Owner

Rebuttal Box | Respond!

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
They are advertising to give you a report of a car history based on the vin number of the car for only $2.95, but then they will charge you a $29.95 without informing you. The charge is not refundable after three days but the funny part is that the charge shows on your account after three days. When I have called them to see what is going on, first of all the customer service were really rude, even after calling them several times, I couldn't get a hold of a superviswer, then they told me it was already explained on the term of use, I asked them where in the term of use, cause I was already on the web site and reading it over and over, I even asked the person which line, or which paragraph. But they couldn't answer me so they hanged up on me. You can go to the web side (www.carvinhistory.com) and see it yourself, where on the terms(www.carvinhistory.com/terms.html)was explained that you will be charged additional $29.95 and you have three days to cancel. Not only there is nothing mentioned about $29.95 nor three days cancellation. 

This report was posted on Ripoff Report on 12/6/2011 9:37:28 PM and is a permanent record located here: http://www.ripoffreport.com/dmv-department-of-motor-vehicle/car-vin-history/car-vin-history-www-carvinhist-ffcc1.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Car Vin History

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Looks like you should have actually read the "Terms"...

AUTHOR: Ken - Greeley (USA)

"You can go to the web side (www.carvinhistory.com) and see it yourself, where on the terms(www.carvinhistory.com/terms.html)was explained that you will be charged additional $29.95 and you have three days to cancel. Not only there is nothing mentioned about $29.95 nor three days cancellation"

You're in luck, I found it for you, starting with section "d."...here you go.

d. Fees, Refunds & FraudEvaluate our service for 3 days. If you are satisfied with our reports, do nothing and you will be automatically be signed up to our members only area which allows you to perform 4 (four) Car Vin History reports each month for $29.95 on your statement as 1-888-613-1485CARREPORT. Unless we indicate otherwise, all fees and charges are final, with no refunds. If you do not notify us that you want to cancel your subscription, the then-applicable monthly fee for your subscription will be billed automatically to the credit card you designated during the registration process (see "Termination, Trial", below). By purchasing our services, you agree to pay with a valid credit card and certify that you are an authorized user of the credit card. To protect our customers from credit card fraud, we may work with law enforcement agencies to address issues by sharing information such as credit card numbers, email addresses, IP addresses, etc. We reserve the right to suspend services for individuals suspected of fraudulent credit card activity. You are responsible, and must pay for, all purchases of the services made by individuals using your account. If you suspect that unauthorized use of your account is occurring, you must notify us immediately.You agree to pay all amounts due upon our demand. In the event we have to collect unpaid amounts you owe us, you will be liable for all collection costs, including attorneys' and collection agency fees.e. Subscription Services, Automatic Renewal, Triali. PaymentIn the event you choose to subscribe to the services offered on the Site, your subscription will continue for the monthly period you select during registration (the "Term"), and renew automatically at the end of the Term, unless you notify us of your decision not to renew your subscription by contacting our Customer Care Team at (888)-613-1485.
Respond to this report!
What's this?

#2 Consumer Comment

Car vin history scam

AUTHOR: shanta - buffalo (United States of America)

I was charged 29.95 for a single car report that was suppose to cost 2.95. I want a refund
Respond to this report!
What's this?

#3 Employee

CarVINHistory.com

AUTHOR: Car VIN History - (United States of America)

Hello there,

I work for CarVINHistory.com. I’d first off like to
apologize if your experience with our site and company wasn’t
satisfactory. I would like to clarify that we have access to one of the
largest databases in the country, which provides federal, state and
local details as well as insurance, court claims and much more in order
to provide customers with the most up to date information available.

The
$29.95 membership fee includes 5 search credits, and also access to top
quality resources related to vehicle recalls, air bag deployment and
much more.  After much research, we have discovered that customers enjoy
the ability to try services before they commit to the full cost of the
service. Here at CarVINHistory.com, we do exactly that, we offer a very
low price to our customers to try our service out, if satisfied the
customer is billed for the full amount of the monthly service as we
assume you would like to keep our services past the trial period.
Additionally, banking and credit card regulations require all companies,
including CarVINHistory.com, to state charges directly beside where a
customer fills out their credit card information.

With that being
said, please reach out to me at relations@carvinhistory.com, so I can
personally handle this inquiry. Please be sure to provide your full name
and email address used at the time of sign up, so we can reach a happy
resolution with utmost efficiency. Please allow 48 business hours for a
response.

I look forward to hearing from you,

Customer Relations

CarVINHistory.com
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips

Advertisers above have met our
strict standards for business conduct.