Pamela Slocum the breeder for the
Pam's Little Angels sells me a defective puppy and refused to accept return/exchanged as she stated in the contract. I ordered a toy Schnoodle puppy because it's hypoallergenic on October 24,2009 and put $100 deposit. She was very helpful and nice and reply to all my questions promptly before I finish paying her, but once I paid her in full, she will take a few days to acknowledge you. So BEWARE!
On Dec 4, 2009, I picked up my puppy at the airport. When I reached home, I let the roamed around and discover that the puppy walks with a limp and her left hind leg is not touching the ground. I immediately called her to notify her of the situation and she told me it may be due to different flooring and nervousness. We noticed a broken nail on the same leg and thought that was the problem. But as the night progress, the puppy still limping and the left hind leg is about 2 inches off the ground.
On Dec 5, 2009, I took her to the vet and she was diagnosed with Medial Luxating Patella which is a congenital illness and is common in small/toy breed. Normally the kneecaps slide in and out of joint, but the puppy's that she sent me are out all the time and the vet told me that it's definitely not due to injury. Having that said, I contacted her again promptly about the matter. I had emailed her and tried calling her multiple timesr, but I have yet to get an answer from her. I tried to resolve the matter in the most professional and hassle free manner, but she refused to listen and kept telling me that the puppy's limping is due to to the broken nail and just keep her. I told her that was not what the vet said and I'm willing to provide her with vet's report and contact number but she refused to listen. She kept telling me that the puppy was fine when she sent it off and she can't even provide a report from her vet.
As of today, which is 2 days after I received the puppy, I still have not got any answer from her and I'm trying to return the puppy to her which also in a written contract that she promised to pay for the return shipping. I know I'm entitled to refund/exchange because I got the vet checked and reported the puppy's situation to her within 24 hours. Unfortunately, she refused to honor this agreement. I have provided a link to the videos so that all the buyers can judge for themselves whether the limp is due to the broken nail or the puppy is indeed deformed.
So
PLEASE DO NOT BUT ANY PETS FROM THIS BREEDER to avoid the misfortune, heartache, and emotionally distured that I'm going through now.
http://www.youtube.com/watch?v=fIOZOs6VBBMhttp://www.youtube.com/watch?v=46FtUitpfXohttp://www.youtube.com/watch?v=ZPhNnhymPT0
