Promo Designs, Rainbow Vacuum offered free gift for watching vacuum demo: free Pizza & Movie rebate up to $100 through Promo Designs. Submitted 2/15/09. No response to multiple calls. Valrico, Florida

This is in response to this Consumers complaint about their rebate.

Our company processes over 30,000 Rebates a year that is distributed by many Sales organizations in the US & Canada.  The Pizza & Movie Rebate is handed to the Consumer as a Gift with no purchase required, just their time for viewing a product demonstration.

Due to volume, our systems have been automated by phone & Internet to respond only when information is matched in our database.  If all inquires where to be answer by operators, this program would not be cost effective since it is not tied to any sale of a product.

As in all Rebates, there are Terms & Conditions to be met.  If a response was not received then the Terms & Conditions were not met, therefore, a Rebate was not issued.

This automated system is in place to be fair to all Consumers who comply.  We find that those who do not follow the terms are the ones who complain the most.

The Internet site is connected to our Rebate proccessing company to respond to those who match in our database.  Go to www.pizzamovierebate.com for a search.

Our Company has been in business over 10 years and has an A rating by the Better Business Bureau.