It's nice to read a complaint so reliant on assumptions that it makes your entire argument fraudulent. Yes you say you have experience with computer programming which most of are "household names" as you proclaim. However, you fail to mention the most critical name of all Kmart. Being that this is the direct directive of your argument I find it ludicrous that you could claim Kmart has a nationally networked computer system. Unless you are a former employee or consultant as you claim your libel statement bears no merit.
Whether it is true or not that they have networked computers you have no way of knowing for certain that they do. As for your direct insults to the employees of the store I have visited this kmart on several occasions because my mom was an employee there also working at the pharmacy. She worked there for over three years and in that time she never once spoke poorly of any of the other employees there including the aforementioned Gail Goldsmith. From my point of view they always administered their duties with the utmost professionalism. So to think that one day all of this could just change seems preposterous to me.
Furthermore, you mention that you quizzed them on whether your records would be available? First of all, I do not know many people who would walk into a store to which they frequently visited as you quite evidently had, and quiz the employees as if you were a professor. I guess in that instance you had every right to be talked to as a school child because that was the manner in which you were treating them. To quiz somebody is for school children so to be talked to like a "recalcitrant school boy" seems quite rational to me.
It just appears to me that if you complain about such frivolous things as this that you could find something to complain about everything. I could see your argument if kmart had lost your records entirely, however they remain intact and perfectly accessible to you. The little bit of work it might take for you to request them to be sent to the other store remains to be unseen. It seems as if you are more concerned with the way one employee treated you than the services rendered to you by kmart itself. So to stereotype an entire company based on one persons actions is an extremely close minded train of thought. It's almost as if you have a personal vendetta against the company.
So regardless of how the employee treated you, you cannot judge a company solely on one individuals actions. In addition, some of the distaste may have been well warranted based on your questionable antics. So if anyone is reading this and has worked in retail or ever done public relations you could see why this argument of his is fraudulent and unwarranted.
