Supreme Brands, LLC Sent me Green Tea Pills which I never ordered $5.95. They stated that the charge will be on my credit card statement as healthtp.com. Never ordered or did I supply anyone with a credit card number. Ontario, California

Dear Customer,

I'm very sorry to hear about your situation - based on what you have posted it would appear that you are likely the victim of fraud; this means that someone has obtained your credit card information and used it to sign-up for a trial offer from us.

The best way to resolve this is to contact our company - in the shipment you received their is an invoice with our customer service number. This number is also listed on the bottles of product. So please do call our customer service department at 866-221-8822 so that we can investigate the situation for you.

What I don't understand is your thought process in posting this complaint - if you didn't order something but were shipped it, you are the victim of fraud and need to take important steps to obtain new credit card information. This means that our company is the victim of fraud as well in this case, so it doesn't make sense to complain about our company as we are in the same boat together and will be the one you need to contact to assist you in resolving this.

The only way we get information from customer's is when they submit it to us - so you either ordered from us or your information was stolen and used to place the order.

Either way you, if you want to resolve this you need to contact us directly as opposed to complaining anonymously.

Devin

-Customer Service Manager