• Report: #465056

Complaint Review: Ecurrencyarbitrage.com - Paul Jenkins - Premium Web Marketing

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  • Submitted: Thursday, June 25, 2009
  • Last Posting: Monday, September 21, 2009
  • Reported By: — Dubai Other
Ecurrencyarbitrage.com - Paul Jenkins - Premium Web Marketing
878 Tower Road Mundelein Illinois 60060 U.S.A.
  • Phone: 307-460-4603
  • Web:
  • Category: E-trade

Ecurrencyarbitrage.com - Paul Jenkins - Premium Web Marketing has pathetic service! Mundelein Illinois


1Author 0Consumer 0Employee/Owner

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I too have become another victim of ecurrencyarbitrage.com. To be honest I don't know if the whole program is a scam, I think it is possible. Unfortunately my circumstances changed and I cannot take part in the program. Thus I requested for a refund.

The following occurred.

1. I posted a ticket and got a response with instructions how to get a refund. The RMA number etc.
2. Sent the package back, and since then have heard nothing. I have proof of delivery also via online tracking.
3. I have sent in multiple tickets asking them to confirm they received my package, but NO RESPONSE.
4. I guess they're smart enough to get the packages back and THEN ignore you!

What's funny is that they said via email that you have to claim the 30 day guarantee WITHIN 30 days, which means they should receive the package within 30 days of you ordering it. Considering it took me 2 week to receive it (I'm not in USA), I was lucky to meet their "deadline".
Another question that comes to mind is, why do I have to forfeit the shipping charges I paid? I paid for it, I paid to send the package back, so give me my original shipping amount back too!

Paul Jenkins, if your reading this, I hope you contact me so I can give you my ticket numbers and details.
I've been chasing your team / service tickets for the past 2 weeks and all they do is close the tickets without responding. And this is after choosing Critical level for the tickets! How rude! How sad!

Shahveer
Dubai
United Arab Emirates

This report was posted on Ripoff Report on 6/25/2009 6:15:59 PM and is a permanent record located here: http://www.ripoffreport.com/e-trade/ecurrencyarbitrage-c/ecurrencyarbitrage-com-paul-77d69.htm.

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Updates & Rebuttals

#1

I Have Had Nothing but Success With eCurrency Arbitrage

AUTHOR: johnnyK - (USA)

SUBMITTED: Monday, September 21, 2009

Hi my name is Johnny,

I am obviously not sure as to the experience of the person I am rebutting to, but I have had a ton of success with eCurrency Arbitrage. I have been using Paul Jenkin's program for almost a year now, and I rack up close to a 6 figure income.

Also, I have nothing but absolutely AMAZING customer service with Paul Jenkin's team. Not only have I been ablr to get every one of my questions answered in less than 24 hours when I call or put a ticket into them, but I have even been called by one individual on his team several times just to see how I was doing with the program, and if there was anything I needed help with.

I am Sorry for the experience in which you experienced Shahveer, but I suppose you can never satisfy every single customer. I just came across this the other day, and plan on writing a testimonial with FBR, but I just keep forgetting due to the fact I am so busy. Here are some testimonials of actual customers of Paul Jenkin's eCurrency Arbitrage program from the FBR (Federal Business Review):

http://www.federalbusinessreview.org/certified/status/certified/814.html

Well, that's it for me, but I just want to say I HIGHLY recommend eCurrency Arbitrage to anyone who is looking to supplement, or even make a brand new source of income. By far, the easiest and most reliable way to make money online.

Thanks for reading,

Johnny


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