• Report: #495095

Complaint Review: www.excgood.com

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  • Submitted: Tuesday, September 15, 2009
  • Last Posting: Tuesday, December 01, 2009
  • Reported By: matt — Bennington Nebraska USA
www.excgood.com
http://www.excgood.com/ Internet United States of America
  • Phone: 852-652621
  • Web:
  • Category: E-trade

www.excgood.com - exc game gold exc good - EXCGOOD.COM EXC Game Gold does not refund money if they run-out of gold. Internet,

*UPDATE by author: EXC Good or EXC game gold Doesn't refund money if they run-out of Stock


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Found the website for EXC Good on a Google Adword on Gmail. Clicked it. The prices were good, and everything seemed legit. They advertised McAfee security, VeriSign, and 1000+ Positive FB on eBay, even. So, I decided to invest in game gold through their website.

However, after waiting 30 minutes, and sending 3 emails, nothing was sent, and I received no game gold. Also, their website went down unexpectedly. I was shocked. Did some looking into it. They don't even have a name on eBay. And I couldn't find their status on McAfee or VeriSign. So, I filed a claim with Paypal.

After 4 days, EXC Good finally replied to the claim. They never did reply to *any* of the emails though. Their reply was that they did in fact send the game gold. It took them 4 days to reply to a paypal dispute when they claim they deliver in 5 minutes. Good grief.

The plot thickens. Later, they send an email directly to me while the claim is being investigated by Paypal. In the email, they say that they ran outof gold, and that they made a mistake. They said they'd refund the money. I waited one day for the refund on Paypal. Then I sent an email to them saying I hadn't received the refund.

They replied saying that they will refund the money, again. (Photo shows that email.) The next day, Paypal says that the claim didn't go in my favor and that I will not receive a refund. EXC Good no longer replies to my email.

I strongly advise anyone interested in investing in game gold to not buy from them. The low price will be tempting, but you will end-up losing all of your investment. Thankfully, I only lost a few dollars, but still. It's very disappointing.

Thanks, I hope this helps someone.

This report was posted on Ripoff Report on 9/15/2009 9:11:31 AM and is a permanent record located here: http://www.ripoffreport.com/e-trade/www-excgood-com/www-excgood-com-exc-game-gol-2a8f4.htm.

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Updates & Rebuttals

#1 Update By Author

EXC Good or EXC game gold Doesn't refund money if they run-out of Stock

AUTHOR: matt - Bennington (USA)

Found the website for EXC Good on a Google Adword on Gmail. Clicked it. The prices were good, and everything seemed legit. They advertised McAfee security, VeriSign, and 1000+ Positive FB on eBay, even. So, I decided to invest in game gold through their website.

However, after waiting 30 minutes, and sending 3 emails, nothing was sent, and I received no game gold. Also, their website went down unexpectedly. I was shocked. Did some looking into it. They don't even have a name on eBay. And I couldn't find their status on McAfee or VeriSign.

So, I filed a claim with Paypal. After 4 days, EXC Good finally replied to the claim. They never did reply to *any* of the emails though. Their reply was that they did in fact send the game gold. It took them 4 days to reply to a paypal dispute when they claim they deliver in 5 minutes. Good grief. The plot thickens.

Later, they send an email directly to me while the claim is being investigated by Paypal. In the email, they say that they ran outof gold, and that they made a mistake. They said they'd refund the money. I waited one day for the refund on Paypal. Then I sent an email to them saying I hadn't received the refund.

They replied saying that they will refund the money, again. (Photo shows that email.) The next day, Paypal says that the claim didn't go in my favor and that I will not receive a refund. EXC Good no longer replies to my email.

I strongly advise anyone interested in investing in game gold to not buy from them. The low price will be tempting, but you will end-up losing all of your investment. Thankfully, I only lost a few dollars, but still. It's very disappointing. Thanks, I hope this helps someone.
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