Mad Customer1, we are always concerned about customer
satisfaction. Our policies would never leave a customer hanging without
rectifying a situation. This type of complaint would and shall be escalated
to absolute correction if it is true.
FGC is eager to find out details of any problems
you have experienced. Please provide us with a more detailed description
of your project and the complications you encountered so we can assess the
situation. These are serious accusations and will be handled in a serious
manner.
We will seek to acquire the author's information and take
necessary action to right the situation. Do not hesitate to call us at
866-432-1711 so we can fix this situation as soon as possible.