JustAnswer.com
Internet
United States of America
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JustAnswer.com Not only did the electronics technician not solve my problem, I was automatically billed by PayPal for telling him so. Moreover, I was signed up for a continuing subscription for their service, and ha JustAnswer just milks Internet
*Consumer Comment: AUTHOR: ourblueface - La Jolla (United States of America): An Absolute Fool
2Author
1Consumer
0Employee/Owner
Not only did JustAnswer.com technician not solve my problem, but I was automatically billed through PayPal for telling him so (whereas I was supposed to be given the right to decline billing). Moreover, they signed me up for a continuing subscription (for $29 per month) and claimed I had done it. I wasted much time canceling out the subscription with PayPal. Beware the JustAnswer/PayPal combine, which like the agricultural machine is set up to harvest your money.
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REBUTTALS & REPLIES:
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1Consumer
0Employee/Owner
Updates & Rebuttals
#1 Update By Author
AUTHOR: ourblueface - La Jolla (United States of America)
SUBMITTED: Tuesday, September 13, 2011
POSTED: Tuesday, September 13, 2011
These folks came through with a refund of the fee charged, and I should have been more patient in awaiting an outcome. I believe their web site and interface with PayPal could be improved to avoid such problems, but there is nothing like good customer service to compensate for such deficiencies.
#2 Consumer Comment
AUTHOR: This Is The Truth - St Petersburg (USA)
SUBMITTED: Tuesday, September 13, 2011
POSTED: Wednesday, September 14, 2011
Why did you post this without even waiting on them to come through for you. This makes you an absolute fool
