• Report: #300761

Complaint Review: Major Energy

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  • Submitted: Wednesday, January 16, 2008
  • Last Posting: Sunday, January 24, 2010
  • Reported By:brooklyn New York
Major Energy
1801 86th Street Brooklyn New York U.S.A.

Major Energy Energy supplier rips off their customers Brooklyn New York

*REBUTTAL Owner of company: Rebuttal


1Author 0Consumer 0Employee/Owner

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Do not enroll with this energy company. They are liars, cheaters, and con artists. They promise their customers a discount on their energy bill, but customers never get the discount. Their rates aren't that low compared to Con Edison or Orange&Rockland. I worked there for a short period and I saw a lot and heard a lot. While I was there, there were a lot of customers who wanted to cancel their service because they didn't see any difference in their bill after they enrolled with Major Energy. And customers didn't see a discount on their bill, which is non-existent.

This company has a lot of customers canceling their accounts for reasons I stated above. Major Energy, like some of the ESCOs(Energy Service Companies) mislead customers and promise discounts and lower rates that these customers never get. They claim to be a big company with a lot of customers. It's all lies. They're a small company that supplies only gas. Most of their customers have canceled their accounts or want to cancel their accounts.

The people in charge over there - Daniel Majors and Mary (Moran) Majors are money hungry Thieves. They'll say or do anything to get customers to enroll with their company. Also, Major Energy is very disorganized. Their telemarketers are located in India. That's right, India. Their customer service representatives are more like Inside salespeople because they have to call customers who cancel or want to cancel their accounts and re-enroll them with the company.

Their enrollment forms look like contracts even though they promise no contracts. Their sales representatives, who do the company's dirty work and go from resident to resident trying to get people to enroll, pass out these booklets that contain inaccurate and false information. One of the booklets I saw stated that Major Energy can save customer's money on their electric and gas bill. This is odd because they do not supply electricity, only gas.

They're very misleading. The company promises no enrollment fees, no monthly charges, no cancellation fees, and no hidden charges. This is not true. There are clearly hidden fees somewhere on the bill because customers are paying much more than they did before they enrolled with the company. Again, do not enroll with Major Energy. If you already have, cancel immediately. You're better off with another ESCO or staying with Con Edison as your Energy deliverer and supplier. DO NOT ENROLL WITH MAJOR ENERGY! YOU'VE BEEN WARNED.

Afeez
brooklyn, New York
U.S.A.

This report was posted on Ripoff Report on 1/16/2008 10:04:49 PM and is a permanent record located here: http://www.ripoffreport.com/electrical-services/major-energy/major-energy-energy-supplier-r-8e53e.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
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#1 Owner of Company

Rebuttal

AUTHOR: Owner - Brooklyn (United States of America)

A rebuttal presumes that there is merit in the claim. The report filed by what seems to be a disgruntled employee does not really merit a response because Major Energy never had such an employee. Thus, Major Energy does not know who filed this complaint to even begin to address it.


 

Major Energy was incorporated in 2007 and has been serving customers in New York State since 2008. Its prides itself on its honest reputation and almost consistent track record of savings over the utility – month after month. Major Energy does not mislead its customers in any way. In fact, the mailings that we send out to our customers give them very accurate and timely market data – enabling them to make smart decisions about which energy products to purchase for their home or business.

 

Major Energy is an ESCO (Energy Service Company) which currently serves customers in New York State. There are currently over 100 other ESCOs in the State of New York. Compared to most other ESCOs in New York, Major is a large company. Until January 2010, Major offered only natural gas and has just opened up electric service to the entire State.

 

Major Energy was started by Dan and Mary Major who are no longer with the company. The company’s customer service is based in New York and the telemarketers are all US companies. The sales team is highly trained and goes through rigorous training every morning before going out to the field.

We at Major Energy take great pride in our accomplishments and our company. We offer straightforward and honest products and services, employ local people, and have a great customer service and marketing staff. We look forward to many years of success serving our customers.


Whoever filed this complaint sounds quite bitter – and as we don’t know who you are, you might even be a jealous competitor. Unless you identify yourself, we will never know.

 

Sincerely.

 


Asher Fried


Chief Operating Officer


Major Energy Services, LLC  

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