Report: #563889

Complaint Review: Crucial.com

Submitted: Wednesday, February 03, 2010
Posted: Wednesday, February 03, 2010
Reported By: unhappy customer — Singapore Internet United States of America

Crucial.com

Internet United States of America

Phone:
Web: crucial.com
Category: Electronics

Crucial.com Does not accept international order despite claims on their website Internet

1Author 0Consumer 0Employee/Owner

Rebuttal Box | Respond!

Respond to this report!
What's this?

Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Also a victim?
What's this?

Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Arbitrate
Set The Record Straight!
Repair Your Reputation
...the right way!
Corporate Advocacy Program

I ordered some RAM from this company, after carefully checking that they would accept my order.

According to their 'helpful' page here:

http://www.crucial.com/store/international_shipping.aspx

They do accept orders from Singapore. However, after waiting for several days and then following up with two emails and two phones, it turns out they do not actually make any effort to honour the terms on that page:

They replied with:

confirmed from our credit department that we are requiring prepayments from Singapore due to security reasons as this time. It is not being changed online because it's not an official change, it's just for the time being. I apologize for the hassle and confusion.

What a waste of my time. I recommend using another company instead.

This report was posted on Ripoff Report on 2/3/2010 8:20:43 AM and is a permanent record located here: http://www.ripoffreport.com/electronic-manufacturers/crucial-com/crucial-com-does-not-accept-i-59eea.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Crucial com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips

Report & Rebuttal

Respond to this report!

What's this?

Also a victim?

What's this?

Repair Your Reputation!

What's this?