• Report: #996

Complaint Review: NewCom, Inc and Aura Systems

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  • Submitted: Sunday, December 12, 1999
  • Posted: Sunday, December 12, 1999
  • Reported By:Tempe Arizona
NewCom, Inc and Aura Systems
Westlake Village California U.S.A.

NewCom, Inc. makes CD-ROM drives that are JUNK! now aka Aura Systems ..now in bankruptcy ....Staples stores continue to sell them!


1Author 0Consumer 0Employee/Owner

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NewCom, Inc. either makes CD-ROM drives that are JUNK! They were, within, the past year bought out by Aura Systems and then filed for bankruptcy.

A real chicken way out for a company that makes defective drives and does not stand behind warranties and also does not honor rebates.

I purchased a CD-Rom drive from them that was supposed to have a $20.00 rebate and a one year warranty. It was defective from the very beginning and I couldn´t get a resonse from the company on how they were going to handle the problem.

This thing makes as much noise as an jet taking off. I never did receive my rebate, either. It wasn´t too long ago I saw Staples was still selling NewCom drives. I e-mailed them right away about the defective drives and my troubles with NewCom and did not receive a response from Staples, either.

NewCom makes, or made, drives for other companies as well, so when anyone wants to purchase a new CD-ROM, or even a CD-RW, drive they should contact the company and find out who the manufacturer is before buying.

If it was made by NewCom pass on it and pay a little more for a good quality drive from a reputable manufacturer that doesn´t file for bankruptcy so they don´t have to honor warranties and rebates! Like NewCom!!!

This report was posted on Ripoff Report on 12/12/1999 12:00:00 AM and is a permanent record located here: http://www.ripoffreport.com/electronic-manufacturers/newcom-inc-and-aura/newcom-inc-makes-cd-rom-driv-258af.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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