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  • Report: #242865

Complaint Review: On Rebate

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  • Submitted: Saturday, April 07, 2007
  • Last Posting: Wednesday, September 12, 2007
  • Reported By: — Montgomery Alabama
On Rebate
PO Box 440588 Miami Internet 33144 U.S.A.

On Rebate does everyhting to make sure you DONT get the rebate Internet


1Author 0Consumer 1Employee/Owner

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In december, we sent in our rebate fir our Westinghouse TV we had bought from tiger direct. The $50 rebate was processed through OnRebate.com. The rebate was then confirmed on December 25th. They said they sent the check, but we never received it. So we called them up and asked them about it. They said sorry and that they will resend it, and that we should see it in two weeks. Three weeks go by and no check. We call them up again, go through the same process, and are told to wait 2 weeks. Three weeks go by again and no check. I will NEVER purchase a product if I have to go through Onrebate.com to claim my rebate.I will make sure to tell every person i know about this scam. If you google "onrebate", you will find hundred's of stories further confirming what a scam this site is. I am probasbly going to file a complaint with BBB.org in a week or two.

Raj
Montgomery, Alabama
U.S.A.

This report was posted on Ripoff Report on 4/7/2007 4:04:18 PM and is a permanent record located here: http://www.ripoffreport.com/electronic-manufacturers/on-rebate/on-rebate-does-everyhting-to-m-e8wd6.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Help with your rebate

AUTHOR: Alex - Miami (U.S.A.)

SUBMITTED: Wednesday, September 12, 2007

Dear Customer:

We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.

Sincerely,

Alex
Tiger Direct Customer Service/Web Response
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