• Report: #754

Complaint Review: THOMPSON CONSUMER ELECTRONICS aka

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  • Submitted: Friday, October 01, 1999
  • Posted: Monday, November 08, 1999
  • Reported By:
THOMPSON CONSUMER ELECTRONICS aka
10330 N. MERIDIAN ST. INDIANAPOLIS Indiana 46290 U.S.A.

THOMPSON CONSUMER ELECTRONICS aka. RCA REFUSES TO HONOR WARRANTY


1Author 0Consumer 0Employee/Owner

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I PURCHASED A RCA SATELLITE AND RECIEVER ON 12-13-99.
IT WAS DEFECTIVE. THE RCA TECH REP TOLD ME TO RETURN IT TO H.H.
GREG, WHICH I DID. I WAS GIVEN A NEW RECIEVER ON 12-19-99. IT
SEEMED TO WORK FINE FOR 3 MONTHS. I MOVED INTO A NEW HOME AND
TRIED TO INSTALL THE SATELLITE SYSTEM. IT HAD THE SAME DEFECTS AS THE ORIGINAL RECIEVER.

A CSR FROM THOMPSON TOLD ME "TOUGH CRUNCHIES", I WOULD HAVE TO PURCHASE ANOTHER RECIEVER. THE WARRANTY IN THE MANUAL STATES " 91 DAYS TO 1 YEAR; UNIT EXCHANGE.
APPARANTLY THEY FEEL THAT WARRANTIES WRITTEN IN BLACK AND WHITE DO NOT NEED TO BE HONORED!!!!

DO NOT MAKE THE SAME MISTAKE I MADE. PURCHASE ANOTHER BRAND OF
SYSTEM THAT ACTUALLY HAS PRINCIPLES AND ETHICS.

This report was posted on Ripoff Report on 10/1/1999 12:00:00 AM and is a permanent record located here: http://www.ripoffreport.com/electronic-manufacturers/thompson-consumer-el/thompson-consumer-electronics-dc9p2.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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