• Report: #642610

Complaint Review: pop a lock

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  • Submitted: Monday, September 20, 2010
  • Last Posting: Saturday, March 24, 2012
  • Reported By: Pop a Lock of Texas sucks — Houston Texas United States of America
pop a lock
friendswood Texas 77546 United States of America

pop a lock pop a lock of texas Un-compassionate. Lier. Slave driver. friendswood, Texas

*UPDATE Employee ..inside information: Pop A Lock Fl Worst Company Ever


1Author 0Consumer 4Employee/Owner

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Pop a Lock of Texas is the worst company that I have ever worked for.

1. You have to use your own car.

2. You potentially have to drive 200 mile a day.

3. You must pay for your own gas and maintenance for your car.

4. 72 hours a week mandatory.

5. Some days you get one call.  So you make $10 that whole day.

6. Don't get paid for a bunch of work related procedures that you must do.

7. The owner Tony Graham is a total dick.

8. Never a raise.  Never.  Trust me.

9. 6 days a week.

10.  Work in all weather.

11. No additional pay to drive outside your area.  e.g.  60 mile round trip = $10.50  to unlock someone's car door.  Very unfair.  So if your car get 30 miles to the  gallon and you make $10.50, gas is $3 a gallon, after taxes you make about $3. This is a very common scenario.

12. Employee turn over rate equalled to approximately 10 a month.  The supervisor just constantly trained to people.  

13. Forget about asking off early for any reason.  Unless you have a family issue I was told.

14. Zero benefits.

15. Very low employee morale.

16. Accidently brake a tool, then you pay for it.  They'll get you for anything they 
can.  And the tools are cheap.  
17. Minimum wage for training when you start.

18. GOA's  gone on arrivals pay $5.  So you drive 30 minutes to a job and no one's  there, then you get paid $5.  So now you have to drive 30 minutes back to your hub.  That makes $5 an hour.

19.  Go to a call and no ones there and it's a cash call.  Then you make nothing.   pop a lock won't even fight for your money and you're not allowed to.  

20. Really I can go on and on.  And I think I will.  I'll repost things when they come  to me.  This was an immediate list of common issues occurring on a daily basis.

This report was posted on Ripoff Report on 9/20/2010 5:52:59 PM and is a permanent record located here: http://www.ripoffreport.com/emergency-services/pop-a-lock/pop-a-lock-pop-a-lock-of-texas-65bec.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Owner of Company

Clarification on Type of Work

AUTHOR: Pop-A-Lock - (United States of America)

Pop-A-Lock employees are on commission and therefore the harder they work the better they do and the more they earn. Especially if they develop relationships and accounts in their local area by marketing the services we provide. This is 'win some - lose some' work, you may make great money on 3/4 of the jobs because they are close to your location, but not make as much money on a longer drive. We try to limit the times these longer drives occur but sometimes they do happen. Employees in a personal vehicle are paid extra money for using their personal vehicle and typically they earn much more than what they spend on fuel and maintenance, plus they don't have to drive into work to return a vehicle saving them time on the road.

Commission based work is not for everyone, many people like to get paid for 'being somewhere' rather than what they do. The most productive road service technicians who demonstrate strong potential, mechanically and customer service, have an opportunity to advance in position. We do our best to inform potential employees regarding the type and nature of the work as 'on-call', if they are looking for a 9 to 5 widget stacking job, this isn't it. This job also provides freedom to allow the employee to do other personal tasks throughout the day in between service calls. The best candidate for this type of job is a career minded person who is willing to work for what they earn and pursue advancement beyond the 'entry level' position that is described in this 'rip off' report.


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#2 Ex-Employee

LOL

AUTHOR: Surething - (United States of America)

I am yet another former-employee of Pop-a-lock TX, I can personally attest to EVERYTHING the original poster has said. I'm surprised this company hasn't been slammed with a huge lawsuit over unpaid labor, but I guess they keep their contracts sewed up pretty tightly because of the sheer volume of people they do this to. As for the 'rebuttal' the owner of the company put on here, he's completely full of crap. --"The harder they work the more they earn"--, yeah if by working harder you mean driving further out of their area in order to pick up enough calls to at least make SOMETHING for the days work. -- "You make great money on 3/4 of the jobs because they are close to your location" -- Yet another totally blatent lie, in the 2 months that I endured working with this awful company, from my experience it was closer to 1/4 of the calls are close to where you live, and 3/4 you are being told that you HAVE NO CHOICE but to take them, even if you're 30 miles away, the other tech is 40 miles away, so its your problem now and you will lose money on it or be fired, rather than have this be an issue of certain areas not being able to be covered and the OWNER ABSORBING THE LOSS. --"Employees using personal vehicles are paid extra money"--I almost couldn't believe I even read this asshole saying that, if I was making extra money for using my vehicle, I'd REALLY hate to see what the people with company vehicles make, and by the way, you don't have a CHOICE but to use your personal vehicle when you start with them, they don't offer you a company vehicle, so again this guy is lying. -- "Commission based work is not for everyone, many people like to get paid for 'being somewhere' rather than what they do" -- Yeah and many people like to get paid PERIOD, not spend an entire day making absolutely nothing and being told we should market for your company for FREE so that we can earn more. And not only do you need to market for their company (WHICH IS WORK THAT YOU ARE NOT BEING PAID FOR), but also TWICE weekly you will have to drive to the bank to deposit their money for them, without being paid ONE CENT for time or fuel, even though they only pay you ONCE EVERY TWO WEEKS. Apparently Tony Graham needs his money a lot more than you do, he only owns his own company, you've got a high-paying commission job to keep you going! The point is, the first poster was absolutely correct with everything they said, and regardless of what Tony Graham trys to say about it, go work for them, see for yourself. Oh yeah and did I mention that if you can't endure working for this company for at LEAST 120 days, and you quit (even if its because you're not making any money, or for ANY REASON) you will owe Tony Graham 500 dollars (Its in the pre-employment contract, read it) for 'liquidated damages'. He most likely had to implement this policy due to the fact that no one in their right mind would stay with this company after seeing how it really is, and he had to figure out a way to still turn a profit off of them. Your business days are numbered Tony Graham, I will personally see to it that as many people as I can inform in the houston area are made aware of your business practices, until no one will work for you anymore. See ya in the unemployment line asshole.


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#3 Ex-Employee

what a rip-off

AUTHOR: disappointed tech - New Orleans (United States of America)

I worked for Pop-a-lock in Tampa, FL and managed to stick around for 2 months and could no longer put up with the ridiculous amount of bulls**t. I wasn't payed a single extra penny for using my personal vehicle so that guys response above is a total lie. I had car trouble towards the end of my time there and I got absolutely no help from the company or manager to help fix it. I had to take calls all over the city after I was promised by the manager at the time of hiring that I would be taking calls in my area and wouldn't go farther than 10-15 miles from my house. I was taking 5-6  calls everyday that were 20+ miles away and more times than not they ended up being canceled. I wasted all that gas and time for absolutely NOTHING and not only that I would get out there and be directed to a call all the way on the other side of the city because "I was the closest to the call," and would be forced to take it or face getting written up. I was completely exhausted every shift along with the other 3 or 4 guys that I worked with and rather than hire another 2 or 3 guys to spread the long hours they just continued to screw everyone. I signed a contract for 1500 bucks when I was hired and payed back about 1200 when I quit. Four nights in a one star hotel room and working out in the heat unlocking cars in a junk lot while the training manager sat inside smoking cost them 1,500 in training?! What a scam! On my off days I would have to drive to the bank and then drive 10-15 miles to give the manager my "drop." Why didn't he come get it? I was OFF!! If I had the money I'd call a lawyer because I promise you their practices are not legal. If I was slow or took to long on a car I got lit up on the radio about how I was behind and had 2-3-4 calls waiting which just made it worse and annoyed the customer. When I started they were so desperate to get people out there b/c of the crazy turnover rate that another guy and myself were thrown into the fire and I was slow at first and got yelled at for it! YOU A**HOLES PUT ME OUT THERE KNOWING I WASN'T READY! After gas and brakes/oil changes, tires, comprehensive insurance I wasn't making sh*t despite making almost 1300 a paycheck. If we went out to a call that ended up being canceled we weren't allowed to take a tip!! I spent my f'ing gas money to get there but I couldn't take money to make up for it??!! On federal holidays you were making extra on cash calls ONLY which most times would cancel anyways! Isn't it a law that employees must be payed a certain amount extra on fed holidays? I have to give them some credit! They found every legal loophole to screw the employee and make maximum profit! This company is a total joke and I hope everyone reads this and avoids working for them. Maybe it was just how it was managed in my city, I don't know. It was a terrible experience and in the end I ended up PAYING them to work for them! I hope everyone responds to this and maybe in the future we can make some kind of class action lawsuit. I promise you what they do IS NOT legal and it's just flat out WRONG. I could go on for hours talking about the terrible treatment and poor pay but I hope readers get the idea. Have a good day people.

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#4 Ex-Employee

Charlotte, nc

AUTHOR: Lock101 - charlotte (United States of America)

I also have worked for this company. They pay your the lowest commision possible. They want you to market for them for free. They require you to work 12 hour shifts, for minium pay. If you brake somethibg they want you to pay for it. Even the lock out tools which where out after time and do break. Then they charge like a hundred dollars for it. Thats alot of 7 dollar calls. They demand you to be on 6 days a week for 30% of your work. Wow I am rich. Calls are like $45 so do that math, some of thr road clubs pay like $23 total so take 30% off that. They rape us with no lubercation. Ouch! They time of job is for you if you enjoy free work. All the employees are right about everything they said. Pop a lock is the modern day slave owners. So dont work for them.
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#5 Employee

Pop A Lock Fl Worst Company Ever

AUTHOR: Ezmoney - Lauderhill (United States of America)

I am still a employee as of right now, I agree Pop a lock should be sued for the way they treat employess and for the way they 1099 you and w2 you at the same time,If you work a regular schedule you should be an employee not 1099 , Here in Fl we work on call 6am-10pm, No company vehicles,No overtime,No Extra anything,No respect ,they will hire anybody,so if you have charges and felonies apply they dont care,they have adds on craiglist right now so desperate,Greedy Owner John Smith refuses any benefits to employee cause he dont want to pay extra for it, we only get $3 for a Goa wich I know we are supposed to get $5, Roadclubs are paying higher amounts then he shows us, for instance he say this roadclub only pays $19, when it pays $25 and $30 are paychecks are always short, my check bounced a couple times, i had to wait weeks to collect a check, he already been sued 3 times in past year, lost 2 of the cases,He may have another Loss coming real soon, everybody is a supervisor and bump heads on every call,Blind Leading the blind.They dispatch wrong addresses everyday and drive there and say I need a Goa , they say its a dispatch error No Goa ,Company is so sorry and greedy, I had to put my foot down .If you are considering working for this company don't do it, its not worth the hassle and abuse,Trust me, If you still work there and its not adding up get out.Company has no morals.This is coming from a hard working employee have ran upwards of 120+ calls a week before.Everyday when they are mad at an employee they say bring your tools in, I will contact Cross Country & Geico and let them know how this company mistreats and abuses its hard workers,Maybe just Maybe I will make a point then and they will cahnge the tune.
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