Protection One
3351 Candelaria Rd NE, Suite E
Albuquerque New Mexico 87107
U.S.A.
|
|
Protection One Security Be very careful with home alarm company "Protection One Security" Albuquerque New Mexico
1Author
0Consumer
1Employee/Owner
Protection One Security has a 2 year contract that is written to make you think it's for 2 years, but if you don't cancel on your 2 year anniversary, or in my case they lost my cancellation request, Protection One Security will automatically renew contract continually in 1 year intervals.
After 6 months of paying extra monthly payments (2 1/2 years total) and calling continuously I stopped paying and they turned me over to collections. 6 more months of dealing with collection companies (refusing to pay what I don't owe) they started reporting unpaid collection account to credit agencies.
This all took place between 2001-2003. It is now 5 years later and they are still reporting it to credit bureaus (Equifax, TransUnion and Experian) every month.
I am sure other companies use this strategy also (alarm, gym, etc.) but Protection One Security is the one that screwed me and continues to do so.
Brett c
Phoenix, Arizona
U.S.A.
Click Here to read other Ripoff Reports on Protection One
REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: Stephanie - Wichita (U.S.A.)
SUBMITTED: Wednesday, October 01, 2008
POSTED: Wednesday, October 01, 2008
Dear Brett,
I am sorry to hear of your unfortunate experience. Please contact me to discuss your concerns. I look forward to hearing back from you.
Respectfully,
Stephanie Winkler
Executive Customer Relations
Toll: 877-835-3338
Email:stephaniewinkler@protectionone.com
