We had to move out of our rental house as it was being foreclosed on. I had used this company before and had had no problems. So when we had to move again, I called them, but this was a different town.
There was not a problem in the scheduling or price. They arrived on time and did the move as quickly as the last time. They didn't have much to move because my husband and I had moved all the valuables beforehand. All they were there for was to move the big, heavy stuff.
We had recently made a purchase for our daughter of a flip camcorder for Christmas. We had put it in our dresser in the second drawer of the dresser, under some clothes that was in our master walk in closet, one week before the move. Nobody had been in our house for that point, until the move. On the day before Christmas, my husband took out the box and wrapped the camcorder. The box didn't look like it had been disturbed in any way. When my daughter opened up the box, it was empty. My husband and I were floored to find out that the box was empty.
I called up the company and explained to them that nobody had been in the houses from the time we put the camcorder in the dresser to the time it was opened up for Christmas, except for the movers. The girl who answered the phone said she would tell her boss about it.
I gave the boss a day and a half to call me back. I didn't hear from him. I called him back and he listened to what I had to say, but with some objections. He said the guy had all been working for them for more than 3 years and he had never had any complaints. Just like he didn't believe me, how could I believe him. He said he wouldd talk to the owner of the company, but I don't expect that I will be getting any return calls.
If I was burgularized by anybody else, they would have had to pass up alot more expensive items just to get a little camcorder. What a crock! All I can say, is don't trust anybody at anytime, or anywhere when it comes to your possessions. It was a real letdown for Christmas and this will be the one that I won't forget for a long time.
