Rip-off Report Investigation:Editor’s UPDATE: Positive Rating and Recognition has been given to
NAPW -- National Association of Professional Women for its Commitment to Excellence in customer service.
Rip-off Report’s investigation of NAPW uncovers an ongoing commitment to total member satisfaction. This means that members and prospective members can expect the company will always work towards finding a mutually satisfactory resolution to any complaints or concerns. More importantly, NAPW is committed to protecting the value of its memberships by safeguarding its reputation through a guarantee of 100% customer service satsifaction. NAPW has listened carefully to what prospective members are saying, and has created a new, responsive program to ensure that its customer service representatives provide total satisfaction. When a company pledges that your concern will be heard by its highest-level executives, you know it is serious about your satisfaction!
One top executive of the company stated to Rip-off Report that, "NAPW and its President, Matt Proman, understand that the value of its membership is enhanced when the organization's reputation is sound, and, to that end, NAPW has committed to a program of total customer satisfaction. Anyone, whether a member, prospective member, or any other interested person, can have the ear of the company President and General Counsel simply by sending a comment to feedback@napw.com. Commitment of this type is extraordinary in any business, and we chose to take this step to demonstrate to the public our commitment to total satisfaction."
Rip-off Report has confirmed that NAPW’s approach to business includes a total customer service quality assessment. The result of which has instilled in the company's customer service representatives a hunger to provide the best possible customer service experience. Rip-off Report was pleased to learn that the company's past and current approach to business is focused on its pledge to total commitment towards client satisfaction.
It is our opinion that members and prospective members can feel confident that membership in NAPW provides the type of professional development opportunities women can use to take the next step in their careers. NAPW has tens of thousands of satisfied members whose professional lives have been enhanced by their membership.
NAPW recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Report’s Investigation NAPW has made organizational changes allowing members and prospective members to rest assured that the company is committed to a 100% positive customer service experience.
In summary, after our investigation, which included discussions with NAPW Senior Management, Rip-off Report is convinced that the company has been and is committed to quality delivery of services resulting in total client satisfaction.
Read more about NAPW – National Association of Professional Women Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike. Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.=====================
NOW TO THE ORIGINAL REPORT THAT WAS FILED =====================
Matthew Proman, NAPW, National Association Of Professional Women - Liar, Lowlife, Scammer, Swindler, Manipulator, High-School Dropout...and CEO of NAPW Multi-Millionaire off of YOUR Money! WOMEN BEWARE! Garden City New York
Beware of purchasing anything from the NAPW (National Association of Professional Women), run by Matthew Brian Proman. The entire company is a HUGE SCAM. As a former employee of Matthew Proman's, I learned all the inner workings of his money-grubbing, scam-artist antics.
If you are subscribed to a women's business magazine, he will purchase a mailing list from them and send you a letter directly, congratulating you for your "acceptance." This is NOT an honor…it is a solid way for his sales representatives to brainwash you into thinking you are purchasing something legitimate. Nothing is FREE.
For every excuse that members have used to avoid purchasing a membership, Matthew has created a "rebuttal" script and will force you to hand over your credit card information in any way that he possibly can. It's a pathetic excuse for a business, but that's really as good as Matthew can do, as he's operating on an 8th grade education and paid someone to take his Series 7 exam for him. Anyone who had someone else take their Series 7 test for them obviously cannot be trusted. http://www.finra.org/web/groups/enforcement/documents/monthly_disciplinary_actions/p007561.pdf
Nearly every employee working for Matthew at the NAPW in Garden City, NY is a friend of his and is using him for his money that he is collecting from YOUR pockets. They do not have college educations and cannot make a living for themselves without reading off a script and coercing you out of money. Most employees have fake sales names, but in any case, here are the REAL names of a handful of employees to avoid speaking to in sales/administration/cancellation: Corina Deacon, Denise Montalto, Katheryne Parvis, Angela Ruberto, Talia Costanzo, Jamie Mammone, Lisa Brooks, Craig Bifulco, Pamela Lee, Diane Saltiel, Lisa Delisi, Lindsay Horowitz and Julie O'Grady.
He is a disgusting, disgraceful waste of life and should never be trusted. Google his name and you will find out any information that you'd like- every piece of it is incriminating. DO NOT GIVE YOUR CREDIT INFORMATION TO THE NAPW!! If you already have, Report him to the BBB New York and the Attorney General's Office. Then dispute the charge through your credit card company and get your money back immediately!
Click on these links for additional reports of the scams of Matthew Proman and the NAPW:
http://registeredrep.com/advisorland/compliance/unsettling_problem_0708/
http://www.sec.gov/litigation/opinions/2008/34-57740.pdf
http://www.absolutewrite.com/forums/showthread.php?t=27053&page=3
Jj25
Garden City, New York
U.S.A.