This email is a rebuttal to RipOff #5240.
It was sent by Peter Macdonald at Peter.Macdonald@Platinumcapital.com.
Platinum Capital Group - Mortgage Banker in Irvine California screwing employees (#5240)
They filed the following rebuttal to the above Rip-Off Report:
Their email: Peter.Macdonald@Platinumcapital.com
Their name: Peter Macdonald
Their phone number: (949) 221-0800
Their relationship to the company: Advocate
Rebuttal:
From: "Peter Macdonald"
Date: Fri, 25 May 2001 15:42:53 -0700
I would like to respond to a report but your web site does not seem to be accommodating my request. The report referred to is Platinum Capital Group submitted by Mary Spurbeck.
I am the attorney for the firm and my response is as follows.
Ms. Spurbeck's description of our ill-fated business relationship is not surprising, and very consistent with the non-performance of her branch tenure with Platinum Capital Group.
Platinum Capital Group maintains minimum standards for the operation of a branch. These criteria are based on professionalism, compliance and production. These complaining individuals could not meet those minimum criteria. The branch in question was provided several opportunities to comply with basic and minimum mortgage lending protocol, which they failed to do and resulted in the termination of the branch. This is further emphasized by her admission that they had a failed mortgage business prior to their relationship with Platinum Capital Group.
Platinum Capital Group maintains the highest level of scrutiny in the relationships we form and the operations we run. Unfortunately, periodically an individual, or several individuals, survive our scrutiny and ultimately fall below our required standards. That is the case in this matter.
Platinum Capital Group regrets ever entertaining these people as associates with our firm and has lost thousands of dollars because of it. Platinum Capital Group would like to recoup the money that the Spurbeck's owe to it, but due to the condition of the parties involved, we have little recourse. Beyond the operating and financial hardships we have endured in dealing with this branch, I am wary that they will continue to dupe other unsuspecting businesses into relationships that are equally disappointing.
Sincerely,
Peter Macdonald
General Counsel
Peter.Macdonald@platinumcapital.com
(949) 221-0800
Advocate