Zales Jewelry a former employee warns buyer beware when asked to become a Zales perferred customer Pottstown Pennsylvania

Zales Corporation claims to be an honest company who always puts their customers first. I as an ex employee can tell you that is not true! When I was hired as a sales associate I fully understood that I would sell jewelery and when possible have people sign up for their store credit card.

During training I was told that when trying to have people sign up for their credit card I am to avoid telling them that it is a credit card. I am to ask them if they are a Zales perferred customer and that all I need is a driver licence to sign them up. I am to fill out the form and not them. When I told them that I was not comfortable with this I was told that if I did not have a minmum of 22 applications filled out a month my job would be in jepordy.

It should be up to the customer if they want to apply for credit and should be told up front that they are applying for it. Subsequently I was fired for refusing to harrass customers and mall patrons to become a Zales perfered customer.

The company claims that their perferred customers are their most frequent buyers. I was with the company for 4 weeks and out of the 4000 dollars I sold only two customers used a Zales perfered card.

Also beware the store I worked at used Mr. Clean to clean jewelery.

Jean
Boyertown, Pennsylvania
U.S.A.